The Mailroom Analyst will assist the mailroom staff on mail intake and processing, outbound mail as necessary and document management and destruction in prescribed intervals. The Mailroom Analyst will support the mailroom team. The ideal candidate will have excellent verbal and written communications, and be consultative and solution-oriented. The Mailroom Analyst must be a team player, committed to fostering a team environment and building cooperation between team members to provide the highest quality service to the client services teams they support and the firm’s clients.
Day-to-day Responsibilities
Inbound Mail: Effectuate all aspects of inbound mail handling including logging, scanning and storing inbound mail pursuant to established protocols, adhering to the highest quality standards.
Outbound Mail: When necessary, coordinating outbound mail services as directed by the project teams utilizing our proprietary systems as outlined in established protocols, with the highest attention to quality controls.
QA: Assist with quality control of inbound mail when scanned into our proprietary database in order to ensure the scan is of a high quality, in the correct location and has been uploaded fully and appropriately.
Reporting & Documentation - Provide reporting and summaries, perform analysis of reporting and ensure quality assurance, and ensure that appropriate tracking of vendor invoices is handled in a timely matter to ensure accurate and prompt billing.
Essential Traits
College degree or comparable work experience required.
Experience in the legal field or in a service industry highly preferred.
Excellent verbal and written communication skills with a professional, calm demeanor.
The ability to efficiently gather and process information in a fast-paced environment are required.
Proficiency in MS Office Suite, particularly in Excel.
About Kroll
Join the global leader in risk and financial advisory solutions—Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients’ value? Your journey begins with Kroll.
In order to be considered for a position, you must formally apply via careers.kroll.com.
Kroll is committed to creating an inclusive work environment. We are proud to be an equal opportunity employer and will consider all qualified applicants regardless of gender, gender identity, race, religion, color, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability.
The current salary range for this position is $50,000 to $90,000
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Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Business Consulting and Services
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