Application Administrator

Who We Are

The Texas Municipal Retirement System (TMRS) is an award-winning statewide public retirement system that provides retirement, disability, and death benefits to more than 220,000 employees, retirees, and their beneficiaries of 938 participating Texas cities. TMRS staff is passionate about providing Texas public servants, who have contributed so much to their communities and improved the lives of so many, with a secure lifetime monthly retirement benefit.

Who Are We Looking For

The Application Administrator reports to the Director of Infrastructure and is responsible for administering application software, processes and underlying infrastructure to support key Business Applications.

Your Responsibilities

• Administers, supports, and maintains systems and applications; plans, schedules and implements systems and application upgrades and patches; and monitors performance.
• Provides technical support to application users; responds to user requests; analyzes user requirements; resolves system and application issues.
• Documents and reviews business processes, system dependencies, electronic content, and automated workflows within the organization.
• Defines and builds electronic workflows to support business processes, creating templates and documents for standardized, secure, and consistent processing.
• Provides training, mentoring, and documentation supporting applications including electronic content, finance, HR, workflow, and records management.
• Oversees the methods used to ingest, index, and verify electronic content and coordinates integrated and scheduled content imports within applications.
• Researches and identifies process and improvement opportunities; reviews and resolves issues with business rules.
• Leads the effort to plan, test, and implement new solutions and oversees software upgrades and system migrations.
• Coordinates activity with external vendors to resolve issues, implement functionality changes, and coordinate upgrades of components of cloud-based and on-premises applications and systems.
• Administers and builds application reporting and enables customer self-service.
• Creates and maintains system documentation.
• Works primarily self-directed based on the needs of the supported business units and priorities set by management.
• Other duties as assigned.
  
  

Your Education And Experience

Bachelor’s degree and 5+ years of related experience. Relevant experience may substitute for formal education.

• Proficiency in electronic content management systems, design, support, and administration (Hyland Perceptive, Kofax, DocuSign preferred).
• Expertise administering and supporting general ledgers (Great Plains, Microsoft Dynamics GP, NetSuite preferred).
• Experience administering and supporting HRIS platforms (Paycom, ADP Workforce Now preferred).
• Knowledge of application performance management and supporting Business KPIs.
• Adept with traditional, cloud, and hybrid architectures and infrastructures; including Microsoft Server, Azure, and AWS platforms.
• Secure by design mindset.
• Familiarity with Agile, Waterfall, DevOps, CI/CD and other development methodologies.
• Ability to effectively interface with technical and nontechnical staff at all organizational levels.
• Strong customer service and problem-solving skills.
• Strong written and verbal communication skills.
• Aptitude translating the needs of the business into technical solutions.
• Outstanding attention to detail with superior time and project management skills.
  
  

Qualities We Are Looking For

• A Passion for Public Service. You are passionate about public service and TMRS’ mission to positively impact the lives of our Members.
• Intellectual curiosity and determination. You are smart, intellectually curious, and grasp complex subjects quickly.
• A Great Colleague. You are a person of integrity, work hard, value collegiality, and can work with a wide variety of people. You value working as part of a team.
• Effective communicator. You listen carefully, ask questions effectively, and articulate your ideas clearly and concisely.
• You are a neighbor. You live within a commutable distance to TMRS’ office and will work in the office at least three days per week.
  
  

What You Can Expect

In addition to the opportunity to contribute to a secure future retirement for hundreds of thousands of Texas city employees, you will receive competitive compensation, a pension plan, medical, dental and vision insurance provided at no cost, flexible scheduling, twelve paid holidays, a modern and centrally located office, free parking, tuition reimbursement, training opportunities, a generous leave program, and remote work capabilities among other benefits.

Compensation range starting at $110,000 but will reflect the candidate’s experience and qualifications.

Physical Requirements

Sedentary work: Exerting up to 10lbs of force. Ability to safely and successfully perform the essential job functions consistent with federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.