The Applications Engineer III provides pre and post-sale technical service and product support to equipment owners, service contractors, customers, and the outside sales team for the ColdZone name brand product line. Supports inside & outside sales and manufacturing in all manner of technical refrigeration product questions and issues.
This position will serve our HTPGDivision, located in Scottsboro, AL, Duluth, GA, or Ontario, CA. This position may be remote depending on experience/location and will require travel to listed locations.
Responsibilities
Review customer quote requests for Technical Accuracy
Assist field organization with rapid and accurate responses to all technical product inquiries
Work with Engineering and Quality teams to resolve field problems
Assist in developing and maintaining technical literature, IOM’s, tech bulletins, etc.
Site visits to support product issues or customer requests for HTPG support personnel
Support customer visits to the factory, meet with customers and make presentations
Some field travel may be required
Support and participate in archive team activities in support of all Company departments
Responsible for complying with good business practice ethics and completing government required survey forms
Communicate effectively with customers, internal and external via telephone, fax, and e-mail
Other duties as assigned
Qualifications
Bachelor's degree in engineering or similar field.
7+ years of application engineering experience.
Experience in HVACR industry required.
Experience in specifying and selecting specific product technologies for building applications
Experience working with sales or external customers
Ability to find technical solutions to problems and articulate them in written communication (drawings/ specs/ description/ reports)
Excellent attention to detail – high level of accuracy is of critical importance
Ability to multi-task
Excellent analytical skills
Strong organizational skills
The Pay scale of this role based in Colorado and Washington is $89,300 - $142,700. The pay scale for this position in California, New York City, New York or Connecticut is $96,444 - $154,116. Please note all pay ranges are broadly stated and any final offer is dependent on factors such as location, direct experience, market guidance and internal equity, among other qualifying criteria.
About Us
At Rheem, we are dedicated to bringing comfort to people’s lives. As a leading global manufacturer of heating, cooling and water heating equipment, we are innovating all-new ways to deliver just the right temperature while saving energy, water and supporting a more sustainable future. It is an exciting challenge that requires a team of talented, passionate people with a diverse set of skills. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem, and help shape the future of products that impact lives—every day.
Rheem is an Equal Opportunity Employer. Rheem encourages all qualified candidates to apply, including those of any race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The job description above has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Equivalent combination of education, experience, and skills may supplement above minimum job requirements.
For U.S. Based jobs, please note that Rheem is unable to hire candidates to be employed in the following states: Alaska, Hawaii, Idaho, Louisiana, Mississippi, Montana, New Mexico, North Dakota, South Dakota, Vermont, West Virginia, or Wyoming.
Rheem and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
Manufacturing
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