Area Director, Operations

Overview

Position Overview

The Area Director of Operations is responsible for the overseeing the operations of assigned Aveanna locations. Manage assigned locations day-to-day operating activities to include driving the growth of the business, nurse recruiting and retention, clinical and regulatory oversight, and delivery of care and customer satisfaction. This position is responsible for managing budgeted expenses and cash collections to deliver appropriate financial results. Assists the Area Vice President of Operations in carrying out Aveanna’s Mission and Five C’s Business Plan within the established Area of responsibility.

Essential Job Functions

• Responsible for creating, developing and maintaining effective and efficient operational processes and systems that are aligned with Company’s business objectives.
• Provides overall leadership to Executive Director and location teams
• Create an environment focused on continuous improvement.
• Partner with the Area Vice President of Operations to manage the operations to include all clinical, financial, growth, risk & compliance initiatives.
• Contribute to creating a multi-year service and solution strategy.
• Present ongoing assessment of market trends and competitive landscape in support of the strategy; and provides oversight of service delivery execution.
• Assist with developing, attracting and retaining a high-performing workforce.
• Identify process improvement opportunities.
• Responsible and accountable for the financial management of assigned locations, to include cash collections and accounts receivable management.
• Collaborate with Executive Directors to ensure continued branch growth by expanding new and existing client base.
• Provide the most appropriate quality patient care by ensuring patient care goals and standards of care are met.
• Provides overall leadership to Executive Directors and location teams to promote teamwork and to ensure objectives are accomplished with measurable results. Provides direction and constructive feedback.
• Assist with development and execution of location budget and annual business plan.
• Ensures that all programs, policies, procedures and practices are in alignment with all local, state and federal guidelines.
  
  

Requirements

• Bachelor’s degree or equivalent
• Experience in pediatric or adult homecare services or similar multi-site healthcare services business preferred
• Professional health related credential or license within the state of practice.
• Valid Driver’s License and Acceptable MVR
• Five years of experience in proven leadership role, related health care management or home care management experience
• Receptive to frequent travel within assigned area. Strong computer skills and knowledge of basic software (Word, Excel, Outlook)
  
  

Other Skills/Abilities

• Must be able to adhere to confidentiality standards and professional boundaries at all times
• Ability to comfortably work in homes of families with limited resources
• Quick-thinking and astute decision making skills
• Attention to detail
• Time Management
• Effective problem-solving and conflict resolution
• Excellent organization and communication skills
• Ability to remain calm and professional in stressful situations
• Strong commitment to clinical excellence
• Leadership skills
• Ability to train and supervise staff
  
  

Physical Requirements

• Must be able to speak, write, read and understand English
• Must be able to travel
• Must be able to lift 50 pounds
• Prolonged walking, standing, bending, kneeling, reaching, twisting
• Must be able to sit and climb stairs
• Must have visual and hearing acuity
  
  

Environment

• Performs duties in an office environment during agency operating hours
• Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions
  
  

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.