As the Assistant Manager of Email Marketing, you will be part of a broader cross-functional team to drive email strategy with the ultimate goal of optimizing performance and delivering topline brand goals.
Assistant Manager, Email Marketing Position Summary
You will contribute to the development, execution, and evaluation of email marketing campaigns and brand strategy to drive profitable sales, build our customer file, and support growth and brand initiatives for West Elm. You’ll work closely with cross-functional teams including eCommerce, Merchandising, Creative, and most closely with the CRM team. Ability to adapt to change, thrive in ambiguity and work in a fast-paced, rapidly changing multi-channel retail environment is a must. This is a great opportunity to work in a world-class marketing organization and learn from the ground up.
Essential Functions
Maintain key cross functional relationships with counterparts on other digital and marketing teams – working most closely with CRM, ecommerce, and creative design + services
Write effective creative briefs that include campaign objectives and strategic messaging in line with brand goals and initiatives
Assist with our email calendar, reporting, testing strategy, and operational details.
Analyze and communicate results including key performance metrics on a weekly, monthly, and quarterly basis. Apply learnings to future campaigns to improve results
Partner with peers on other WSI brands to share best practices in order to accelerate innovation. Coordinate cross-brand reporting and collaborate on key initiatives
Provide support in preparation of seasonal and/or monthly presentations to brand partners
Analyze competitive marketplace and stay abreast of email industry trends
Criteria
Minimum of 3-4+ years’ experience in email marketing, retail and product marketing strongly preferred
Bachelor’s Degree in related field
Passionate about direct and brand marketing; deep understanding of online consumer behavior. Interest in home goods and/or retail strongly preferred.
Analytical, proactive, problem-solver with an insatiable curiosity
Able to see trends and to extract actionable insights from data to drive results
Excellent communication, problem-solving, and decision-making skills
Self-motivated and detail-oriented, with excellent people and time-management skills
Microsoft Excel and Outlook skills a must
Ability to perform work onsite in the Brooklyn corporate office full-time.
We believe in People First
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. Our DEI initiatives prompt associate participation and engagement, aligning with our core vision to reflect the communities where we do business and put people first.
Benefits Just For You
Depending on your position and your location, here are a few highlights of what you might be eligible for:
A generous discount on all Williams-Sonoma, Inc. brands
A 401(k) plan and other investment opportunities
Paid vacations, holidays, and time off to volunteer
Health benefits, dental and vision insurance, including same-sex domestic partner benefits
Tax-free commuter benefits
A wellness program that supports your physical, financial and emotional health
Your Journey in Continued Learning
In-person and online learning opportunities through WSI University
Cross-brand and cross-function career opportunities
Resources for self-development
Advisor (Mentor) program
Career development workshops and learning programs
Speaker series
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
The expected starting pay range for this position is $85,000 - $90,000. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Marketing and Sales
Industries
Retail
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