As an Associate Technology Consultant, you will work closely with clients to understand their business needs and provide technology solutions that align with their goals. This entry-level role offers a unique opportunity to develop consulting skills, work on diverse projects, and gain hands-on experience with cutting-edge technologies. You will support senior consultants and work collaboratively with cross-functional teams to deliver high-quality solutions.
Key Responsibilities
Client Engagement: Assist in gathering and analyzing client requirements through meetings, workshops, and interviews. Support the development of project proposals and solution designs.
Solution Implementation: Participate in the deployment, configuration, and customization of technology solutions. Work alongside senior consultants to ensure that implementations meet client expectations and project timelines.
Technical Support: Provide post-implementation support, troubleshooting, and issue resolution for clients. Ensure client satisfaction by addressing any concerns and optimizing system performance.
Documentation: Prepare and maintain project documentation, including design specifications, user manuals, and training materials. Ensure all project records are up-to-date and accessible.
Data Analysis: Assist in collecting, analyzing, and interpreting data to provide actionable insights for clients. Support the development of reports and dashboards that help clients make informed decisions.
Training and Education: Help clients understand and utilize the technology solutions provided. Conduct user training sessions and create educational materials to enhance user adoption.
Continuous Learning: Stay updated with the latest technology trends, industry best practices, and emerging tools. Participate in professional development activities and seek opportunities for growth within the consulting field.
Collaboration: Work collaboratively with cross-functional teams, including developers, project managers, and business analysts, to deliver comprehensive solutions that meet client needs.
Qualifications
Education: Bachelor’s degree in Information Technology, Computer Science, Business, or a related field. Relevant certifications or equivalent work experience may be considered.
Technical Skills: Basic understanding of IT systems, software development, databases, and networking. Familiarity with specific technologies relevant to the role, such as cloud computing, CRM systems, or ERP solutions.
Analytical Skills: Strong analytical and problem-solving skills. Ability to translate business requirements into technical solutions.
Communication: Excellent verbal and written communication skills. Ability to interact effectively with clients, team members, and stakeholders.
Project Management: Basic knowledge of project management principles. Ability to manage tasks and deadlines in a dynamic consulting environment.
Client-Focused: Strong customer service orientation with a commitment to delivering value to clients. Ability to build and maintain positive client relationships.
Adaptability: Willingness to learn new technologies and adapt to changing project requirements.
Preferred Qualifications
Internship or previous experience in a consulting or client-facing role.
Familiarity with consulting methodologies, such as Agile or Waterfall.
Certifications in relevant technologies (e.g., AWS, Microsoft Azure, Salesforce).
Seniority level
Associate
Employment type
Full-time
Job function
Information Technology
Industries
Information Services and IT Services and IT Consulting
Referrals increase your chances of interviewing at Augment Jobs by 2x