Audio Video Specialist
Audio Video Specialist
Danta Technologies
Cooperstown, NY
See who Danta Technologies has hired for this role
Danta Technologies provided pay range
This range is provided by Danta Technologies. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
- Assists in resolving support requests related to the network and telecommunication needs of the organization, meeting customer satisfaction
- and continuous service delivery demands. Assists with the support of IP Phones, Voicemail and other telephony equipment on the network (Cisco UC phones, Analog devices, video endpoints). Effectively responds to end user requests (in person, by telephone, via email or remote control) for routine provisioning changes in Cisco Call Manager environment (new/replacement IP phones, name changes, line additions, call forwards, voicemail, etc.).
- Maintains network and IP phone equipment inventory and asset configuration documentation. Processes RMAs for failed network and IP phone equipment.
- Provides end user training on use of IP phone services as needed (phone features, voicemail, chat). Monitors and troubleshoots connectivity to printers and computers. Escorts external IT vendors performing physical work in the environment. Assists Network Administrators with planned maintenance of Cisco Network and Call Manager environment. Participates in On Call Rotation 24/7
Benefits: Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law.
The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.
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Seniority level
Associate -
Employment type
Contract -
Job function
Marketing, Public Relations, and Writing/Editing -
Industries
IT Services and IT Consulting
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