AV/Network Technician
AV/Network Technician
Steneral Consulting
Philadelphia, PA
See who Steneral Consulting has hired for this role
Responsibilities
- Provide advice on the most suitable AV/IT choices for guests in conference rooms
- Provide conference room AV support for executive level meetings
- Provide technical support for AV systems inside the conference rooms
- Install and configure software and hardware (video cables, wireless presentation systems, management suites, etc.)
- Monitor AV systems and technology performance
- Perform troubleshooting and minor repairs
- Work with outside vendors and integrators to troubleshoot/fix advanced issues
- Provide ongoing communication throughout the day to AV/IT support staff and leadership on updates and issues regarding conference room technology
- Collaborate with other AV/IT professionals to maintain standards and functionality of meeting spaces
- Other duties and responsibilities as assigned
- Proven experience with AV/IT end user support
- Ability to work in a fast paced environment
- Experience in desktop support is appreciated
- Working knowledge of AV/IT systems and applications/collaboration tools (Microsoft Teams, WebEx, etc.)
- Understanding of AV control systems (Crestron, Microsoft Teams Rooms, Cisco video endpoints, etc.)
- Ability to troubleshoot audio and video conference calls
- Strong communication and interpersonal skills
- Consults with end-users in addressing problems and assists in formulating solutions
- Maintains exceptional level of communication with end-users
- Excellent organizational and coordination abilities
- BS/BA in information technology or computer science is preferred
- AVIXA CTS certification or equivalent preferred
- 2+ years of experience in an AV related support field preferred
- Regular, consistent, and punctual attendance. Must be able to work nights and weekends on occasion, and/or variable schedule as needed
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Seniority level
Mid-Senior level -
Employment type
Contract -
Job function
Information Technology -
Industries
Software Development
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