AVP, IT Strategic Vendor Management & Governance

Become a part of our caring community and help us put health first

The Associate VP, IT Vendor Management establishes and implements hardware and software acquisition, protection, maintenance and retention policies, standards and procedures that are aligned with IT standards and strategy. The Associate VP, IT Vendor Management requires a in-depth understanding of how organization capabilities interrelate across segments and/or enterprise-wide.

Humana is a Fortune 40 market leader in integrated healthcare whose dream is to help people achieve lifelong well-being. As a company focused on the health and well-being of the people we serve, Humana starts from within, and is committed to providing progressive benefits that advance the employment experience and vitality of the associate community. Through offerings anchored in a whole person view of human well-being, Humana embraces a focus on stimulating positive individual and population changes while nurturing a sense of security, enabling people to live life fully and be their most productive.

As a direct report to the VP of IT Vendor Management, the AVP will oversee the most strategic Software/SaaS vendor relationships for Humana and its subsidiaries, manage the AEP Readiness & Governance team from a VMO standpoint and lead the internal and external M&A functions within the IT VMO. The successful candidate will provide thought leadership to the VP of ITVMO that will be elevated to the Information Technology leadership team to mature the vendor management program at Humana and deliver maximum value.

Job Responsibilities

• Work with the technology and business leadership teams to oversee the IT vendor management program for strategic SW, SaaS and AEP critical suppliers.
• Develop and sustain long-standing relationships with company-approved vendors.
• Meet with suitable vendors to assess products and explore services to meet IT and business requirements.
• Partner with Procurement and Finance on Category Management and price negotiation.
• Inquire about vendor services and communicate any product or service-related concerns.
• Conduct research on available vendors to determine which vendors offer the best pricing and product quality.
• Continually monitor sales trends to determine which products are more effective, popular, cutting edge and/or competitive than others.
• Partner with Procurement, to lead vendor selection programs to ensure that the best vendors are secured.
• Conduct interviews with new vendors and inform approved vendors of their responsibilities and obligations.
• Establish standards by which to assess the performance of approved vendors.
• Evaluate current vendor management program and identifying ways to improve program maturity.
• Budget oversight for the IT vendor management organization.
• Partner closely with procurement and finance to maximize cost containment.
• Partner to deliver IT transformation initiatives.
• Consolidate global agreements to improve cost, reduce redundancies & reduce/eliminate risk for Humana.
• Serve as a strategic thinker and be well versed in the driving change in a diverse organization.
• Develop next level leaders.
• Support the identified actionable metrics for all pertinent ITVMO functions with clear KRIs and KPIs.
• Partner with internal M&A to ensure alignment on acquisitions and divestitures by engaging the affected suppliers, driving contract synergies, and minimizing stranded costs.
  
  

Required Qualifications

Use your skills to make an impact

• Bachelor’s degree
• Proven track record of successful collaboration in a highly matrixed organization
• Experience with mergers & acquisitions, divesture, and integration activities
• 15+ years of technical leadership experience in vendor management (strongly preferred) or Information Technology
• 10+ years of people leadership experience
• In-depth knowledge of vendor contract negotiations, technology, and risk best practices
• Strong verbal and communication skills
• Ability to influence peers and leadership teams across the organization
  
  

Preferred Qualifications

• Degree in Computer Science, Information Technology or a related field
• CompTIA Network+
• Cisco CCNA or CCENT
  
  

Additional Information

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$181,200 - $249,300 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description Of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of  Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of  Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.