Senior Professional Recruiter & Team Lead- at Apex Systems
Apex Systems, the nation’s 2nd largest Information Technology staffing firm, has an opportunity for a Benefits Onboarding Specialist to work with our client!
If you are interested in learning more about this opportunity please apply!
Position:Benefits Onboarding Specialist
Location: Remote
Training Hours: First 6 weeks Monday – Friday 8 AM – 4:30 PM MST
Work Hours After Training:
Monday - Friday
EST/CST Contractors: 8 AM – 3:30 PM EST(7 AM – 3:30 PM CST)
MST/PST Contractors: 9 AM – 5:30 PM MST /(8 AM – 4:30 PM PST)
30-minute lunch (unpaid)
Two 15-minute breaks (paid)
Compensation: $20.50 an hour (set rate with no flexibility)
Start Date: 8/16/2024
Estimated Duration: The client approximates that this project will 6 months. However, there is no guarantee of employment for any length of time.
Contractors can take up to 2 days off during this Blackout Dates- 11/1/2024 – 1/15/2025:
Also, Contractors cannot take more than 2 consecutive days off, including holidays.
About the Team
As a core member of the Benefits Onboarding team, you’ll be responsible for setting up customers with their health benefits while providing a delightful experience. You’ll put their minds at ease by guiding them through a complex process, providing timely information, and keeping all the moving parts running smoothly. You’ll help employers get group benefits for the very first time, and then help those employers continue to make important benefits decisions on an annual basis.
Role Overview
The Benefit Onboarding team is passionate about using innovative technology and service to elevate the health benefits experience of small business owners and their employees. Each team member is a true owner and makes a tremendous impact every day. You will use your project-management skills to streamline benefit administration with insurance carriers, drive operations and communications with third-party partners, and build the health insurance engine that will make benefits with Gusto great.
Day-to-day Responsibilities:
Oversee the entire benefits onboarding process from start to finish, collaborating with cross-functional teams to ensure timely delivery of benefits.
Provide expertise in healthcare and benefits enrollment via written and verbal communication with Gusto Customers.
Work directly with customers to implement employee benefit packages specific to our customers’ needs.
Provide guidance, support, and manage escalations with customers at key moments in their relationship with Gusto during their benefits journey.
Manage multiple priorities using Salesforce and other technology platforms in your digital workspace.
Qualification:
2-4 years of client-facing experience - exposure to healthcare, payroll, or a start-up environment is a plus.
Empathetic and customer-centric: You care deeply about the customers you serve.
Excellent written and oral communication skills.
Strong attention to detail.
Skilled in problem solving, dealing with ambiguity, and cross-team communication.
Self-motivated and comfortable working collaboratively and autonomously - excited about striving toward team and individual metrics.
Ability to work throughout seasonal peaks.
Embraces an ownership mentality.
Experience with workforce tools such as Saleforce is a plus.
Seniority level
Associate
Employment type
Contract
Job function
Human Resources
Industries
Insurance and Employee Benefit Funds
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