Leave Administrator

Must Haves:

• Bachelor's degree or equivalent experience managing complex leave programs for a large group.
• Minimum of three years’ experience in human resources/benefits required.
• Direct experience in leave administration.
• A high level of proficiency is required in working with Microsoft office products; advanced Excel skills are essential

Plus:

• Detail-oriented and possess strong time management skills.
• Strong people skills and communication skills with the ability to interact with internal and external stakeholders at all levels
• Expert knowledge of leave requirements and laws at the Federal level, specific to FMLA, as well as at the various state and local levels
• Comprehensive knowledge of protections offered under ADA with and without coordination to leaves.

Day-to-day:

Insight Global is seeking a Benefits Specialist for a large retail client in Charlotte, NC. This individual will work within a comprehensive leave of absence and workplace accommodation program in compliance with applicable laws, rules, and regulations. They will be the primary liaison with the outsourced Leave Administrator who receives, processes, and communicates on leave requests, eligibility, and time limits.

Main Responsibilities:

• Counsels and advises managers and employees on escalation matters related to eligibility and application for leaves of absence, workplace accommodations and their interaction with applicable laws, rules & regulations.
• Consults with departments on workplace accommodation requests regarding feasibility for providing employees with workplace accommodation assignments.
• Consult and support our employees on questions and compliance regarding Leave of Absence benefits and policies.
• Responsible for manual data entry to process termination records in system of record.
• Timely and accurately submit approved claim notifications through our internal system of record.
• Stays current on applicable industry resources for legislative issues and current trends; communicates information as needed to update policies and procedures.
• Develop recommendations for creating new or amending existing leave and accommodation management workflows, policies, procedures, communication strategies, etc.