Born from the desire of founder Thomas Turner to bring underground music to Arizona, Relentless Beats has climbed the ranks to be recognized as one of the Southwest's most prolific independent promoters. From club shows to music festivals, Relentless Beats now produces over 400 events a year, featuring close to 500 unique artists in states that include Arizona, New Mexico, Hawaii, and Texas. Marquee events include Goldrush Music Festival, PHXLIGHTS, Body Language, DUSK, Decadence AZ, and several concert series featuring some of the globe's biggest acts.
About The Box Office Associate Position
The Box Office Associate will be responsible for selling tickets and providing exceptional customer service to patrons. This individual will work closely with our event coordinators and venue staff to ensure smooth ticketing operations. This position will generally be for Special Events and Festivals, however, Club Show shifts may be available. Weekend availability is required as the bulk of our events are held on weekends.
Key Responsibilities in the Position Include:
First point of contact with fans and guests attending Relentless Beats events
Processes will call and guestlist pickup transactions
Sells tickets via ticket system
Scans tickets for entry
Provides friendly customer service to fans and helps troubleshoot when needed
Other tasks as assigned
You might be a great fit if you have the following knowledge, skills & abilities:
Excellent interpersonal skills
Excellent written and verbal communication skills
Willingness to work a flexible schedule including nights, weekends and occasional holidays
Highly motivated to contribute to an atmosphere in which people work together with enthusiasm and efficacy to produce outstanding results
Strong problem-solving skills and ability to think creatively to find solutions
Education & Experience Requirements
Must be at least 18 years old
Have at least 6 months experience in customer service, box office, retail or similar role
Strong communication and interpersonal skills
Proficiency with computers and ticketing software (as trained)
Willingness to work a flexible schedule including nights, weekends and occasional holidays
Ability to sit or stand for extended periods of time
Work Location & Hours
Work will take place on site of the events - typical set up starts an hour before doors open..
Physical Requirements
May experience a wide range of temperature climates on job sites, including extreme outdoor heat and cool temperatures
Ability to tolerate loud noise levels and busy environments
Ascending/descending stairs
Moving self in different positions to accomplish tasks in various environments.
Remaining in a stationary position, often standing. or sitting for prolonged periods.
Communicating with others to exchange information
Repeating motions that may include the wrists, hands, and/or fingers
Lifting objects up to 25lbs
Pay Range Part Time / Hourly Rate (minimum pay starts at $16/hr - based on experience)
Powered by JazzHR
qyMPbTT4Mu
Seniority level
Entry level
Employment type
Part-time
Job function
Other
Industries
Internet Publishing
Referrals increase your chances of interviewing at Relentless Beats by 2x