In this role you will be responsible for the effective execution of the overall branch sales, service, and operational goals.
Required Experience
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Deliver management and administration of the branch to ensure that budget goals are met and to ensure compliance with all banking laws and regulations.
Regularly and customarily direct the work of the staff to effectively identify the financial needs of our customers.
Provide on-site leadership, motivation, and direction for the branch staff to include acquisition, retention and expansion of customers and prospects.
Conducts branch sales meetings & huddles.
Develops and maintains relationships with potential and existing customers.
Generates customer loyalty by providing exceptional customer service and ensuring branch staff adhere to customer service standards.
Evaluates credit requests, prepares budgets and determines trends in a given marketplace.
Actively participates in the community in order to market and promote Bank products and services.
Ensure compliance with Bank policies and procedures.
Supervisory Responsibilities
Supervise branch staff in accordance with the organization's policies and applicable laws. Focus on the overall direction, coordination, and evaluation of staff; interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008.
Education And/or Experience
High School or equivalent with five to six (5-6) years experience, or Associates Degree or equivalent with three to five (3-5) years progressively responsible related experience, demonstrated skills, in-depth knowledge and general understanding of functional area. Banking/financial center management strongly preferred.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies :
Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual must be proficient in all Microsoft Office programs, with an ability to quickly learn other bank related programs.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions.
ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for American with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
INB, N.A. Is Committed To Equal Employment Opportunity With Respect To Recruitment, Hiring, Training, Promotion, And Other Terms And Conditions Of Employment. It Is INB's Policy To Afford Equal Opportunity To All Employees And Applicants For Employment Without Regard To Race, Creed, Color, Sex, Sexual Orientation, Age, Marital Status, National Origin, Disability, Religion, Veteran Status, Or Any Other Basis Prohibited By Law. The EEO Law Poster Is Available Here