Business Analysis – Senior Configuration Analyst

Must be from NYC area, need to be in the office 1-2 days/week

Must have experience with Life or Annuity implementation and enhancements on the FAST Policy Administration System

About The Team

Capco’s US Insurance Practice Team (USIP) helps our insurance clients improve and transform their business and technology. We are highly skilled at formulating strategy, defining business and technology initiatives, and successful delivery. As digital technologies advance and regulations tighten, today’s consumers – and, therefore, today’s businesses – are becoming more aware of the importance of quality insurance products, services, and data. We work together, collaborating and leverage skills and experiences within USIP and Capco. We bring value to our clients and become trusted partners.

About The Job

As a member of our team, you will work across Capco’s insurance clients and partners to help improve and transform insurance. This role will focus on implementing business and technical requirements through the configuration of the FAST Policy Administration System (PAS). As Business Analyst and Senior FAST Configuration Analyst, you will closely partner with system vendor and client subject matter experts to determine the best configuration options to satisfy requirements and to bring value to our clients. You bring insurance expertise in Service and Operations and Product to bear through configuration changes and a deep understanding of PAS functionality. We leverage deep insurance expertise, creative problem solving, and a foundation of high quality, experienced business analysis to reduce risk and provide value to our client partners. This work is critical in realizing the value of transformational and modernization efforts.

What You’ll Get To Do

• Using techniques from a range of disciplines, including computer programming, insurance product development, and business process design and optimization, you will help implement and enhance the FAST PAS to support and bring value to Capco insurance clients.
• Continue to develop and grow your experience with configuring FAST’s PAS while solving complex problems for Capco’s insurance clients.
• Support and improve our adherence to standards and best practices for FAST configuration.
• Support the importance of efficient and effective business processes, data integrity and quality, as well as standards and consistency.
• Provide clear communications on status, risks, issues, and timelines for implementation.
• Collaborate with Capco and client insurance product experts to ensure requirements are understood along with the implications of key decisions on the ongoing servicing.
• Collaborate with solution architects and developers to understand and implement solutions and configuration changes to support technical requirements and processing.
• Provide solution options and recommendations by thinking through processes, issues, risks, and service goals. You will provide insights into trade-offs between tactical and strategic solution options while recommending solutions.
  
  

What You’ll Bring With You

• 3-5 years experience with FAST Configuration supporting Life and Annuity implementation, enhancement, product development on FAST.
• Experience with service and operations processes and functionality as well as business architecture and capabilities.
• Ability to collaborate with other teams on solutions, integration, and coordination
• Lead and participate in Design and Configuration review to ensure configuration standards and best practices are used.
• In-depth Knowledge of FAST development and deployment
• Expertise in FAST and Insurance Ecosystem development and deployment.
• Bachelor’s degree in Business, Finance, Mathematics, Operations Research, Computer Science, or equivalent/related degree required.
• Insurance product knowledge, focused on Life and Annuities is required.
• Insurance operations experience with a focus on policy administration and business processes is required.
• Experience working with actuaries, technical resources, and back-office service providers.
• Expertise with life and annuity business processes, business architecture and operational support
• Proficiency with MS Excel is required.
• Ability to work both as an individual contributor and collaboratively in a fast-paced environment
• Excellence in problem solving, understanding the big picture and a focus on details.
• Excellent communication skills; ability to explain technical concepts to a variety of audiences