Business Analyst
Role: Business Analyst
Location: Remote
Jd
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Location: Remote
Jd
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
- Knowledge of Technical Services domain including Hardware Services, Software Services, Customer Services, and Service Sales is required.
- Knowledge of Oracle Cloud –(mostly focused on Service) Service Cloud, (incorporates the following) Service Logistics, Field Service, Assets/Install Base, Subscriptions, and Spares Management.
- 2-3 implementations would be a good experience level to come in with. Lead roles (within the areas above) would be ideal.
- (nice to have) Knowledge of Order Management, Inventory, Supply Chain.
- Knowledge of Oracle eBS in the above-mentioned areas is preferred.
- Knowledge of Salesforce (will be using it for sure but does not need to be 100% proficient on this)– Service Cloud, Field Service Lightning, Digital Experience (Communities). Knowledge of Sales Cloud is preferred.
- Ability to design and manage complex integrations between multiple CRM and ERP systems, including, but not limited to Oracle and Salesforce.
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Seniority level
Associate -
Employment type
Full-time -
Job function
Research, Analyst, and Information Technology -
Industries
Staffing and Recruiting
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