Business Analyst

Description

Business Analyst acts as a liaison between Client Services and IT assessing client needs, reviewing processes, and documenting requirements. You ensure that client materials are evaluated thoroughly to identify any gaps and provide comprehensive requirements. You build expertise in client data formats and software, adapt document designs to meet goals, and manage deadlines effectively. You participate in client meetings, create detailed notes, and provide feedback on priorities. You also support internal teams and clients, maintain training documentation, and handle internal improvement initiatives, contributing to the company's growth.

Core Responsibilities

• Lead, manage, or participate in client-facing implementation and enhancement projects
• Analyze client documentation to understand data and business logic in or to write business specifications with an end goal of a clean implementation conforming with internal system standards.
• Convert non-standard requirements into internal specifications for new system features.
• Conduct Quality Assurance (QA) testing to ensure system functionality meets business requirements and standards.
• Facilitate User Acceptance Testing (UAT) with clients to validate system functionality and address any issues before full deployment.
• Develop expertise in healthcare, financial, and energy industries, and the associated client solutions.
• Perform other duties as assigned by management
  
  

About MPX - SFX

Founded in 1941, MPX is a technology company specializing in comprehensive communications solutions. Our team of programmers offers expertise in form design, web interfaces, and other technical solutions for clients across various industries. We are committed to addressing complex business challenges with quality service, responsiveness, and strategic investments in technology and talent. MPX values its role as a responsible community leader, supporting health, education, recreational, and environmental organizations. Our supportive and family-friendly culture has earned us the distinction of being one of the "Best Places to Work in Maine" for twelve consecutive years.

Benefits

• Competitive salary based on experience and expertise
• Medical, dental, and vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• 401(k) with match
• Paid time off (PTO), paid holidays, and voluntary time off (VTO)
• Short- and long-term disability insurance
• Life insurance
• Tuition reimbursement
• Wellness program
• Company outings throughout the year
  
  

Requirements

Requirements

• College degree
• 5+ years of experience in a related role
• Strong communication, interpersonal, and collaboration skills
• Ability to work well in a fast-paced environment with shifting priorities
• Excellent follow-through, with a high sense of urgency
  
  

Preferred Qualifications

• 5+ years of experience with any of the following software: MySQL, database queries, scripting, Object-Oriented Development, multi-record data files (JSON, XML, CSV, etc.)
• Experience in Quadient Inspire, Planet Press, OpenText Dialogue, or InDesign
• Industry background in Healthcare, Finance, or Energy
  
  

Do you have excellent problem-solving skills and attention to detail? Are you a quick learner, especially when it comes to software and IT? Do you work well with others? If yes, you might be perfect for this position at our technology company!