Business Analyst

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health!

WHY IS THIS ROLE CRITICAL?

Are you an entrepreneurial business analyst who loves data and reporting but also wants to be more involved in the day-to-day business operations of a company? Do you get excited by solving problems and analyzing trends, and do you have a unique ability to create order out of chaos? If you answered yes to these questions, then Upward Health has the perfect job for you. We have a unique opportunity for an energetic, smart, business savvy individual who is looking to join an entrepreneurial healthcare company and help change the lives of the patients we serve. The position is in our Suffolk County, Long Island HQ and is responsible for company and customer reporting. The ideal candidate will have experience working in a high-pressure environment, be familiar with healthcare, and be driven by our mission of bringing excellent healthcare home to our patients. He or she will be a dynamic team player with an outgoing personality that understands the importance of collaboration and communication. We are looking for a hard worker who is detail oriented and is excited by the opportunity to work for a company that values and rewards hard work, but that also prioritizes rewarding that hard work and having fun.

KEY RESPONSIBILITIES:

• Serve as the day-to-day leader of data analysis and reporting for the company
• Act as subject matter expert for reporting and how staff documentation is reflected in statistics
• Complete routine and ad hoc analyses on performance, utilization, and expense trends
• Collaborate with Clinical Services leadership to produce reports to understand team performance and impact
• Work with clients to analyze claims data and reconcile discrepancies
• Oversee offshore data integration group as they work to produce scalable business intelligence solutions that automate reports
• Investigate and serve as key point of contact for selected vendors with critical data components
• Work directly with the company’s executive team and conduct ad-hoc research projects as directed by the Chief Business Officer
  
  

KNOWLEDGE, SKILLS & ABILITIES:

• Highly ambitious, given role will grow as the company does
• Self-starter, very energetic and ability to change directions quickly
• High standard of quality and commitment to product top-notch work
• Strong curiosity, desire to learn new skills and acquire new knowledge
• Excellent written and verbal communication, ability to work well with people of different backgrounds and skill sets
• Ability to multi-task across a range of diverse projects
• Ability to work independently and in a highly virtual environment, with colleagues all over the country
• Strong technology skills and ability to master working across a range of software programs, including Microsoft Office applications, Jira, Lucidchart, and various clinical applications (EHR, care management system)
• Strong work ethic and willingness to work long hours, including nights and weekends when required
  
  

QUALIFICATIONS:

• Bachelor’s degree from highly selective university
• Several years of work experience in a demanding, high-stakes environment such as investment banking or management consulting
• Industry experience in healthcare
  
  

Upward Health is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce.

This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.