Business Anayst

Need Mortgage insurance domain into Mortgage servicing.

Produce quality business requirement artifacts may include Business Process Models, User Stories, Use Cases, Business Rules, Non-Functional Specifications, and User Interface Design Specifications for the largest and most complex projects.

Lead design sessions in prototyping new systems for the purpose of enhancing business processes, operations, and information process flow

Coordinate multi-team projects to determine what work your team may need to build in tandem with other teams. Organize and prioritize the team's product backlog to match.

Dive deep in understanding our loan process and workflows within pods to understand how enhancements will impact our borrower experience, sales & operations, and other downstream functions in the organization.

Puts the customer and/or end users first when diving deep and researching a new feature or enhancement.

Work quickly without waiting to identify the right SMEs and stakeholders in the organization in order to gather the information needed to document what a new feature or enhancement is and how it solves a particular business problem.

Act as a liaison and translator to end users, customers, and stakeholders.

You are a self-starter, self-motivated, proactive, & take initiative without asking for permission. You're willing to set & negotiate deadlines and be comfortable working with technical and business teams.

Working directly with product development teams answering questions that arise through discovery during software implementation efforts

Track, quantify & share wins gained from deployed system features and process enhancements.

Be engaged throughout the whole product development life-cycle and keep the bar for quality high (while keeping the end user and customer top of mind!).

Work directly with all levels through senior & executive management across the organization and be considered the highest-level functioning expert.

Provide walk-throughs and demos of completed software features to the business.

Clearly communicate and set and re-set expectations with executive management on the team's backlog, what has been completed, what is planned to be completed, and any challenges the team is facing, or help & support is needed.

Willing to share ideas and influence the product backlog and roadmap with the product/technical team.