Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines broad insurance coverage with a digital risk assessment and continuous security monitoring to help organizations protect themselves in today’s hyper-connected world.
Opportunities to make an impact with bold thinking are real - and happening daily.
About the role
The salesforce team here at Coalition is all about supporting the teams around them to ensure the systems are always up and running. We are looking for an experienced and dynamic salesforce administrator to help us maintain and enhance our SFDC systems. This person will be directly involved in collaborating with sales, marketing and customer support teams. This role will report to our Head of Business Systems.
Responsibilities
Build solutions on the Salesforce platform for various operation teams
Support the continuous improvement of all aspects of Salesforce solutions
Partner with Salesforce engineers to build tools and applications together
Collaborate with engineering teams on design, architecture, infrastructure, and implementation
Partner with product owners to design scalable and secure salesforce applications
Gather requirements, design, test, and document requested features
Manage releases to Salesforce -- both our updates as well as Salesforce's releases
Support all end users including resolving bugs, managing access, and managing incidents
Skills and Qualifications
3 years+ Salesforce systems administration
Knowledge of the Salesforce platform and features
Understanding of Salesforce's various APIs and how to partner with engineers to utilize them
Using version control and project management tools and processes to facilitate continuous improvement
Strong verbal/written communication and data presentation skills, including an ability to effectively
communicate with both business and technical teams
Ability to work as a team which includes participation in solution reviews with peer developers, administrators and end users
Understanding of agile development methodology and project management
Bachelor's degree in Information Systems or Computer Science
A combination of education and experience may meet qualifications
Bonus Points
Experience with the financial service cloud (FSC)
SOQL / SOSL
Zendesk systems administration
Outreach systems administration
Experience with CRMA
Compensation
Our compensation reflects the cost of labor across several US geographic markets. The US base salary for this position ranges from $90,000/year in our lowest geographic market up to $136,000/year in our highest geographic market. Consistent with applicable laws, an employee's pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and/or geographic location. Your recruiter can share more on target salary for your location during the interview process. Coalition, Inc. reserves the right to modify this range as needed.
Perks
100% medical, dental and vision coverage
Flexible PTO policy
Annual home office stipend and WeWork access
Mental & physical health wellness programs (One Medical, Headspace, Gympass, and more)!
Competitive compensation and opportunity for advancement
Why Coalition?
We’re a remote-first, mission-driven team committed to building a more inclusive culture with people of all different backgrounds. We trust our team members to take responsibility, share ownership, and put in the work to help us in our pursuit to solve digital risk.
Coalition’s exceptional growth stems from its ability to address real-world problems for organizations of all sizes and remain true to our founding values of character, humility, responsibility, purpose, authenticity, and inclusion.
We’re always looking for collaborative, inquisitive individuals to join #OurCoalition.
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Privacy Notice
Coalition is committed to protecting your privacy. We want you to understand what personal information we collect and how we use it. We also want you to understand your options regarding our collection, use, and disclosure of such information and your ability to access and correct such information. As the leading provider of active insurance, Coalition is required to adhere to certain local regulations, including U.S. federal and state laws that protect your information and our use and disclosure of it.
Information submitted, collected, and processed as part of your application is subject to Coalition's Privacy Policy.
Anti-Discrimination Notice
Coalition is proud to be an Equal Opportunity employer. It is our policy to provide equal opportunity to all individuals seeking employment without regard to race, color, religion, religious creed, national origin, age, sex, marital status, ancestry, physical or mental disability, military or veteran status, gender, gender identity, gender expression, sexual orientation, medical condition, genetic information, or any other protected category under federal, state, or local law. We also prohibit harassment or discrimination of applicants based on the above-protected categories. This policy covers all aspects of employment, including but not limited to, recruitment, selection, training, promotion, transfer, compensation, demotion, and termination of employment.
Accommodations
Coalition complies with US federal and state disability laws. Our policy is to provide reasonable accommodations to qualified individuals with disabilities, including applicants and employees unless the accommodation imposes an undue hardship. Contact us by emailing candidateaccommodations@coalitioninc.com if you require reasonable accommodation to complete this application, interview, pre-employment testing, or participating in the employee selection process.
We consider qualified applicants, regardless of criminal histories, consistent with legal requirements.
To all recruitment agencies: Coalition does not accept unsolicited agency resumes. Do not forward resumes to our email alias, employees, or other physical or virtual organization locations. Coalition is not responsible for any fees related to unsolicited resumes.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Insurance
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