Business Banking Go To Market Senior Product Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Business Banking Go To Market Senior Product Manager is responsible for development and execution of delivery strategies and user adoption within business banking sales channels. Defines go to market strategies and leads channel execution to drive efficient and effective market share growth. Manages strategic coordination across enabling functions, including Marketing, UX/CX, TOS, Risk, Product and Sales to ensure consistent and competitive delivery in serving the needs of small business customers.

Additional Job Details

BUSINESS BANKING STRATEGY, VISION, AND PLANNING

• Drives product P&L profitability and performance through holistic delivery of small business go to market initiatives across sales channel.
• Aligns sales channel strategy with overall segment strategic vision by working with cross-functional stakeholders to drive delivery against key growth and retention KPIs.
• Pulls from market and competitive insights, customer needs, and internal business priorities to inform go to market strategy, including target customer segments, channels, offer strategy and value propositions.
• Owns and manages go to market roadmap and OKRs aligning to business banking product roadmap and growth goals.
  
  
  

Customer Experience Research, Insight And Execution

• Utilizes customer/user needs, competitive landscape, business objectives, the bank's strategic advantage and macroeconomic environment to develop and enhance go to market strategies.
• Synthesizes user research around product-market fit and translates it into value propositions and sales channel messages.
• Identifies and/or commissions internal/external research to continually refine and optimize go to market strategy.
• Demonstrates understanding of product through internal/external research (e.g., personas, customer journey maps, segmentation).
  
  
  

PERFORMANCE MEASUREMENT AND OPTIMIZATION

• Develops, analyses, monitors, and reports on go to market performance metrics from internal and external sources to identify key trends and opportunities for continuous improvement.
• Influences and drives alignment across functions, channels, and lines of business to set go to market strategy, manage performance, and optimize execution.
  
  
  

PRODUCT DEVELOPMENT

• Consults in product development by delivering customer and market insights and research that inform market competitiveness, customer need and profitability.
• Influences customer experience to drive market-competitive offering and value proposition development.
• Actively engage cross-functional stakeholders to enable speed to market and maximize return on spend in decision making for the product roadmap (e.g., MVP definition, ongoing prioritization).
  
  
  

Preferred Skills/Experience

• Bachelor's degree, or equivalent work experience
• Seven or more years of related work experience
• Knowledge of banking industry and competitor products / services
• Proven success in building trust-based relationships and driving positive influence with peers and key stakeholders
• Strong analytical and strategic thinking skills
• Detail oriented, with ability to manage competing priorities
• Excellent communication and presentation abilities
• Ability to work collaboratively and lead teams in a cross functional, matrixed environment
  
  
  

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
  
  
  

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $129,455.00 - $152,300.00 - $167,530.00

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.