Business Data Analyst / BI - Insurance Solutions

The future of insurance starts with AI. To date, Shift Technology's AI-powered products have benefitted more than 300 million policyholders globally by reducing underwriting risk, identifying more fraud, and automating critical tasks throughout the claims process. Shift harnesses the power of AI to enable the world’s leading insurance organizations to make better decisions. Our products help insurers improve operational efficiency, reduce costs, and deliver superior customer experiences to their policyholders. Our culture is built on innovation, trust, and a drive to transform the insurance industry by imagining and innovating solutions that impact insurers and their customers - like you! We come from more than 50 different countries and cultures and together we are creating the future of insurance.

We are seeking an experienced Business Data Analyst with extensive knowledge of Insurance Solutions or Insurance Industry to join our team. The analyst will be responsible for the accuracy and integrity of Shift’s data landscape that is used to support various data driven initiatives that contribute to business value and enable actionable insights.

The analyst must be a champion of our data, have the skills to build effective reports and actively strive to identify data patterns, gaps, and resolve any data issues. Must be a forward thinker that sees the larger picture; looks beyond the current status and can anticipate future needs for our clients. To ensure success as an Insurance Business Data Analyst, you should exhibit extensive knowledge of data analysis techniques and have prior experience in a similar role at an insurer or with insurance clients.

Your Responsibilities

• Be responsible for performing data analysis, collaborating with data scientists, data modelers, data architects, and technical subject matter experts to enhance data collection and storage procedures, and preparing data quality analysis and reports.
• Develop the processes and procedures necessary to ensure top data quality. Evaluate changes to source systems and the impacts from the data and reporting landscape.
• Work closely with technical subject matter experts to understand the source systems and assist in the analysis of data integration and data transformation.
• Support teams with data requirements, source-to-target mappings, and other data-oriented deliverables.
• Consult with data/business owners and teammates to identify all facets of a data issue to help generate a solution as well as understand the potential impacts to processes and systems across the organization.
• Work directly with business executives to identify areas for improvement.
• Participate in discovery meetings, provide estimates, analyze and validate project requirements and technical specifications, perform impact analysis, and document key issues.
• Troubleshoot job failures with developers, where necessary.
• Support development and monitoring of data quality and data governance processes.
• Identify operational gaps based on potential business usage (i.e. dashboard gaps that could lead to rework, or usage gaps).
  
  
  

Qualifications

• 3- 5+ years of experience in insurance with a focus on data and business analysis
• Specific domain expertise in insurance areas such as SIU, Underwriting or Claims Operations.
• Understanding of insurance KPIs and experience in their implementation.
• Demonstrated analytical and problem solving skills.
• Knowledge of data warehousing, business analysis tools, and data management techniques.
• Ability to work in a fast-paced environment, juggle multiple priorities, and be adaptive to change.
• Can quickly assimilate data and communicate complex requirements and issues clearly and concisely
• Ability to analyze the root cause of a problem and demonstrate good sense when determining impact.
• Effectively work in a collaborative environment across functional teams.
• Excellent organizational, multi-tasking, and time management skills.
• Strong interpersonal communication skills and presentation skills.
• Bachelor’s Degree or equivalent work experience.
  
  
  

Required technical skills:

• Demonstrated expertise in Power BI, including DAX statements and report modeling - or equivalent skills in similar data visualization tools
• Proficiency with Databricks notebooks and data profiling techniques.
• Strong knowledge of relational databases, SQL, and Python.
  
  
  

To support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we’d like to highlight:

• Flexible remote and hybrid working options
• Competitive Salary and a variable component tied to personal and company performance
• Company equity
• Focus Fridays, a half-day each month to focus on learning and personal growth
• Generous PTO and paid holidays
• Mental health benefits
• 2 MAD Days per year (Make A Difference Days for paid volunteering)
  
  
  

Additional benefits may be offered by country - ask your recruiter for more information. Intern and Apprentice position are eligible for some of these benefits - ask your recruiter for more details.

At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our company, without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non-merit criteria.

Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation, please email accommodation@shift-technology.com and we will work with you to meet your accessibility needs.

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Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Shift Technology.