Business Development Associate – Patient Recruitment Division

Location: US-Based (Remote - Preferably East Coast)

Travel Requirements: Up to 25%

Overview

ACRS’ Patient Recruitment division, Clinical Site Services (CSSi), is recruiting a motivated sales professional who is seeking an opportunity to make a significant impact in a growth-driven, entrepreneurial, private equity backed organization. The Business Development Associate will be responsible for identifying opportunities to sell digital advertising solutions to clinical research sites needing to recruit patients for clinical trials. This role will require being able to identify potential selling targets through market research efforts, identifying the key decision makers, sending professionally written and compelling emails to prospective clients, and diligently following up. Additionally, the Associate will schedule and participate in meetings with prospects, create and send work orders, and track sales activity. This individual contributor role will work closely with sales leadership to ensure efficient and effective selling efforts are deployed in a manner that promotes sustainable growth.

Essential Functions

• Research, identify, qualify, and tier clinical trial sites in the US and Canada for fit with CSSi’s digital patient recruitment service offering
• Reach out (phone and email) and engage clinical trial sites with targeted messages about CSSi and how we can add value to their clinical trial enrollment objectives
• Write sales emails to both individual prospects and through bulk email distribution services
• Support the development and implementation of lead generation campaigns (digital advertising, etc.)
• Create simple contracts for new projects
• Maintain up-to-date and accurate records within the salesforce.com database, for accounts (active and targeted)
• This includes items such as account profiles, individual contact details, opportunities, and communications
• Collaborate with operational stakeholders to ensure successful project delivery and optimal customer satisfaction
• Work with business intelligence platforms and other internal digital tools to enhance your ability to find and advance new opportunities
• Maintain current professional level of knowledge across relevant therapeutics areas and within the patient recruitment segment
• Participate in regular updates to management and the Business Development team of activities, with urgent and important issues being shared with management as they arise
• Maintain communications with operational team to ensure customer satisfaction
• Other duties as assigned

Skill and Qualifications

• Previous experience in patient recruitment or clinical trial site experience is preferred
• Strong Prospecting skills and aptitude for sales
• Strong writing skills
• Strong organizational skills
• Ability to research to uncover new client prospects
  
  

CSSi, an ACRS company

Founded in 2005, CSSi is a patient recruitment company offering end-to-end services across the globe. As an industry leader, CSSi delivers strategic patient recruitment, enrollment, and retention solutions to Pharmaceutical & Biotech sponsors, CROs, and clinical research sites.

With nearly 20 years of patient recruitment experience in over 50 countries, CSSi has deployed strategic recruitment campaigns in more than 30 therapeutic areas. Our in-house team offers robust experience in all aspects of recruitment and retention and leverages a unique and differentiated site engagement model. Ultimately, CSSi is focused on helping sponsors and CROs drive clinical trial enrollment by implementing customized enrollment solutions that meet site’s unique recruitment needs. CSSi was acquired by ACRS in 2023.

About ACRS

American Clinical Research Services (ACRS) Holdings was founded to improve the quality of life for millions of Americans through scientific research. Given the challenges in patient recruiting and the increased complexity around clinical trials, ACRS is focused on the opportunity to achieve efficiencies in a highly fragmented sector.

All employees must be authorized to work in the United States. ACRS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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