Business Development Manager

About HCL: We are a leading global technology company offering services and products through three business units - IT and Business Services, Engineering and R&D Services, and Products & Platforms. We use the latest technologies – AI, IoT, Machine Learning, and Cloud – to identify and solve the most complex business problems across a wide number of industries. Our foundation is built on four decades of innovation, a world-renowned, employee-centric culture, a strong base of invention and risk-taking, and a relentless focus on customer relationships. With a worldwide employee base of 150,000+ Ideapreneurs working in 50 countries and a network of global R&D, innovation labs, and delivery centers, HCL serves leading enterprises, including 250 of the Fortune 500 and 650 of the Global 2000.

Our Presence in the Americas It’s been three decades since HCL started its business in the Americas. It has now grown to build a flourishing business that now boasts of a 20,000 strong workforce across 15-offices and 6-global delivery centers. Better still, we’ve had the opportunity to contribute to the growth and technological excellence of hundreds of blue-chip American companies and also to positively impact the IP portfolio, R&D legacy, IT landscape, and talent pool of Americas through close collaboration with government, universities, and local communities.

Our success has been led by the immense talent of highly motivated individuals who are drawn to solving challenges in an entrepreneurial environment. We are proud to have also received multiple accolades, such as the prestigious designation on Forbes’ list of the World’s Best Employers 2020, ranking #30 globally, and claiming the top spot among multinationals headquartered in India and the “Outstanding Employer in the State” honor in North Carolina. We are looking for like-minded people to join us in the next phase of our transformation journey and welcome you to grow with us

Responsibilities

The candidate will manage an existing prestigious relationship with one of the smartphone company. This customer is HCL’s Strategic Customer having Services across Applications, Infrastructure and BPO.

His/ her responsibilities will include:

ESSENTIAL SKILLS/ BACKGROUND

Qualifications:

• 15+ years or more of total professional solution selling experience (Must) with 10+ years managing large strategic accounts upwards of $25+ million.
• Experience in Global Delivery Models with demonstrable knowledge of processes and methodologies.
• Demonstrated success selling infrastructure, software and services in the Cable, Telecommunications or Data Center space.
• Broad knowledge of service provider and data center industry including, IP, MPLS, SDN and Optics and competitor trends.
• Ability to manage multi-cultural teams globally.
• Should have managed 500+ resources onsite/offshore
• The person will have demonstrable ability to reposition HCL as a partner to serve above and beyond the normal market share
• Experience in managing large, multi-service line Managed service engagements spread across multiple geographies
• Proven ability to grow the existing accounts in excess of company’s growth and expand the margins
• Thrives as a self-starter and entrepreneur but also knows how to drive a diverse team towards a common goal. Enjoys working in a fast paced and client centric environment.
• Results-driven leader, acts with a sense of urgency
• Consulting and/or services delivery background is encouraged.
• Demonstrated success to build and maintain relationships at executive and working levels both internally and externally.
• Expertise in consultative selling. Capable of leading complex opportunities with multiple stakeholders and work streams. Ability to anticipate and identify business needs; develop recommendations and solutions.
• Experience selling and working with/through partners to develop optimal value for customer.
• Work closely with the account managers and customer side decision makers across Product Groups, IT Applications (ADM & ERP), IT infrastructure, Customer Service, and Corporate functions.
• C-Level Relationship Management and consistent track record for the same.
• Create and leverage networks in the client organization and establish “trusted relationships” at the CxO level.
• Define and execute the Account specific marketing plan for building relationships and HCL brand.
• Collaborate with other business groups of HCL to penetrate new areas, and drive growth in existing areas where HCL has business
• Lead the teams in publishing and presenting proposals (proactive as well as responses to RFP/RFIs)
• Onsite Account Management - building and managing client relationships at all levels.
• Accountable for hard targets of Market Share, Revenue growth, Order booking, Operating margin, Customer satisfaction, and Employee satisfaction. Measurements are Quarterly.

Education:

• Bachelor’s or relevant four-year degree is required. A Master’s degree is preferred

At HCL, we don’t just accept the differences—we support it and celebrate it. We are committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place