SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.
As the Business Operations & Performance Manager on the Commercial Performance sub-team, you will be a trusted leader who has direct access to leaders across the business and influence on our long-range financial plan. You'll report to our Sr. Manager, Commercial Performance and will be responsible for reporting, analyzing, forecasting & surfacing optimization opportunities across SeatGeek’s commercial verticals, including Entertainment, Integrated Sport and Non-Integrated Sport. Your coverage of commercial verticals will span the life cycle of our partnerships, including rigorous financial modeling of new business and client renewal opportunities, KPI target setting and tracking, and analyzing financial performance. You will be looked to by the organization as someone with expert understanding of the key performance drivers across our commercial verticals.
This individual must possess the ability to carry-out and translate complex quantitative analysis into actionable business insights. You are a humble leader with strong communication skills that catalyze internal and external projects & initiatives.
What You'll Do
Lead weekly performance reporting and twice yearly forecasting across our commercial verticals
Closely support functional stakeholders in initiatives that drive growth or margin across our commercial verticals
Leverage financial acumen across commercial verticals to proactively identify opportunities or risks to our forecast & plans
Work alongside functional stakeholders on key partnership milestones within the lifecycle of our commercial verticals (New Business, Inventory & Pricing, Renewals) and ensure alignment with our long-term financial & strategic aspirations
Help grow the BizOps department by attracting and recruiting outstanding talent
Lead semi-annual long term planning & budgeting for specific commercial verticals
Lead ad hoc analysis for our Board & Investor Relations function
Drive collaboration, understanding and clear accountability on financial performance across all teams at SeatGeek, often working with the Analytics, Data Science, People & Office of the CEO teams in service of this goal
What You Have
6+ years of relevant experience, with 4+ years of business and/or strategy operations, investment banking / private equity, or consulting experience preferred
Strong understanding of finance and mastery of Excel and/or Google Sheets; ability to roll up your sleeves on analytical work
Experience pulling insights out of large data sets, preferably using BI visualization tools or SQL, R or Python
Proven track record of using data to drive business decisions
Excellent communication skills with the ability to synthesize strategic insights in an actionable and compelling manner
Ability to work well with other personalities - you’re a low ego team player
A “Builder” mentality that gets things done through exceptional collaboration
Self-motivation with tenacity to handle multiple competing priorities - you’re always looking for ways to reduce ambiguity
Critical thinking skills; ask great questions, but also provide solutions
Comfortable operating with speed > perfection
Values a strong team and feedback
Perks
Equity stake
Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
A WFH stipend to support your home office setup
Unlimited PTO
Up to 16 weeks of paid family leave
401(k) matching program
Health, vision, dental, and life insurance
Up to $25k towards family building services
$500 per year for wellness expenses
Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
$120 per month to spend on tickets to live events
Annual subscription to Spotify, Apple Music, or Amazon music
The salary range for this role is $110,000 - $151,000. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.
SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Finance
Industries
Technology, Information and Internet
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