We are a mission-driven healthcare organization dedicated to improving health and empowering underserved communities. Our network brings together organizations of all sizes to coordinate and collaborate, ensuring all communities have reliable access to essential resources. We believe every individual deserves an equal opportunity to be healthy.
As a multiple award-winning workplace, we foster a culture where high-performing, mission-driven team members work collectively toward better health for all. We value autonomy, mastery, and purpose, recognizing that our diverse strengths and perspectives play an integral role in propelling us forward.
Why Join Our Team
We offer a range of benefits and opportunities to support your professional growth and well-being:
Competitive compensation package ($73,000-$83,000, commensurate with experience)
Company-sponsored training and certification opportunities
Remote work environment with flexible schedules
A workplace that prioritizes safety, respect, employee engagement, recognition, and diversity
The Role
As a Business Solutions Administrator, you will promote enterprise operational excellence by optimizing our business solutions through the execution of roadmaps and delivery of exceptional customer service.
Key Responsibilities
Collaborate with cross-functional teams to ensure business solution effectiveness
Serve as a subject-matter expert on configuration, technical requirements, and functional capabilities
Manage system administration tasks for various business solutions
Build and manage dashboards, reports, user groups, and process automation
Ensure quality through testing and issue resolution
Liaise with vendors to address issues and manage enhancement requests
Develop and maintain documentation for processes and procedures
Stay informed about planned releases and educate end-users
Provide high-quality customer service and support training activities
Qualifications
Bachelor's degree in a related field (or equivalent work experience)
1-3 years of experience in business solutions, systems administration, or analysis
Proficiency in Microsoft Office suite
Strong computer literacy and ability to learn new products quickly
Excellent interpersonal, communication, and problem-solving skills
Experience with CRM platforms, project management tools, and other business solutions preferred
Health care or social care service industry experience a plus
Physical Requirements
This is primarily a sedentary position involving use of typical office equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Equal Opportunity Employer
We are an Equal Opportunity Employer committed to diversity and inclusion. We do not discriminate based on age, ancestry, color, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws.
Privacy Requirement
This position may involve access to protected health information and requires adherence to HIPAA regulations and company policies.
To Apply
If you're passionate about improving community health and possess the skills we're looking for, we encourage you to apply. For any reasonable accommodations during the application process, please contact our HR department.
Join us in our mission to create healthier communities for all!
Employment Type: Full-Time
Seniority level
Entry level
Employment type
Full-time
Job function
Administrative
Industries
Human Resources Services
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