Business System Analyst

Description of Major Duties & Deliverables

CLIENT requires the services of two Business Analysts to work under the direction of CLIENT’s assigned Business Support Program Manager to document and test the changes of CLIENT’s internal accounting systems to achieve the goals and objectives of the PALM Project. The Business Analysts are expected to use their skills to facilitate, document, and coordinate with the business Subject Matter Experts (SMEs) to ensure the changes made to replace FLAIR are documented, tested, and ready for production implementation for CLIENT’s financial unit to continue to work properly with the new system. The Business Analysts will be responsible for writing test plans and also conducting quality assurance testing.

The persons in this position:

• Has the ability to read existing documentation to quickly learn business concepts in a financial accounting area

• Is skilled in business analysis to prepare accurate documentation and diagrams of the new processes in CLIENT financial systems for the PALM project

• Is responsible for clear communication between stakeholders and the SME’s to document detailed test plans for CLIENT financial systems impacted by PALM

• Is responsible for following the test plans to test the CLIENT financial systems impacted by PALM as well as perform ad hoc testing to find defects

Business Analyst responsibilities include, but not limited to the following:

• Facilitating work sessions with the SME’s to learn how the PALM changes impact the CLIENT accounting systems and current processes to determine, with the project team, the best method(s) to achieve those processes with the PALM changes

• Documenting business processes and business requirements

• Analyzing business requirements to help define and design solutions to meet the requirements

• Creating the requirements traceability matrix to map requirements to test cases

• Documenting the use cases and test cases

• Performing various methods of testing to ensure minimal defects will be encountered by the business customers

• Documenting project deliverables

• Providing status reports to the Business Support Program Manager

• Assisting in SME training for a train-the-trainer approach

• Ensuring customer expectations are met with the project

• Collaborating with stakeholders and other cross-functional team members (Developers, Functional Analysts, and Testers) to produce scalable, efficient, and supportable solutions utilizing Oracle eBS and related technologies.

• Proficiency in creating / maintaining the test cases document, test data and execute test cases/scripts.

Deliverables:

• CLIENT required system deliverables

• Daily Status to Business Support Program Manager

• Documented Detailed Business and Technical Process Crosswalk between existing business processes and new processes required by PALM

• Documented and executed Test Plans

• Documented User Acceptance

• Documented Defects during Testing and Test Cycle Summaries

• Updated and current Project Workbook (updated bi-weekly), as directed by the Business Support Program Manager

• Documented Issue Register, as directed by the Business Support Program Manager

• Documented Change Logs, as directed by the Business Support Program Manager

• Documented Action Items Register with follow-ups for timely completion, as directed by the Business Support Program Manager

• Documented and current Decision Log during the project, as directed by the Business Support Program Manager

• Documented Lessons Learned during each phase of the project, as directed by the Business Support Program Manager

• Execution of effective test strategies

• Documented and tested Business Support systems and processes impacted by PALM to have successful continuity of accounting functions at CLIENT

• Knowledge transfer to the SME’s of impacts to their business processes

Mandatory Knowledge, Skills and Abilities:

• Bachelor’s Degree in Computer Science, Business Administration, or other related IT fields

• Minimum of 5 years of experience as a Business Analyst

• Experience as a BA in large scale software projects

• Extensive knowledge of Business Process Model and Notation (BPMN)

• Experience with meeting facilitation

• Experience with business analysis and requirements documentation

• Experience in designing quality test processes to identify defects

• Experience in using JIRA to document defects and monitor resolution

• Experience performing differing test methodologies in IT projects to find defects

• Strong communication skills, both verbally and in writing

• Ability to work independently and cooperatively with project team members and stakeholders

• Ability to deliver assignments in the agreed schedule and of effective quality

• Accountable to the CLIENT assigned Business Support Program Manager for all phases of the PALM project

Preferred Knowledge Skills and Abilities:

• Master’s Degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience

• MS-Project

• MS-Visio

• Entry Certificate in Business Analysis (ECBA)

• Certificate of Capability in Business Analysis (CCBA)

• Certified Business Analysis Professional (CBAP)

• Certificate in Business Data Analytics

• Professional in Business Analysis (PBA) Certification