Business Systems Analysis Associate

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

The Business Systems Analysis (BSA) Associate supports Information Services (I.S.) BSA processes with close guidance and supervision. He/She assists BSA team members to identify problems, generate alternatives, and recommend solutions within defined processes. This position participates in the elicitation and analysis of business needs by BSA teams for assigned projects. The BSA Associate documents the progress of assigned tasks to ensure objectives are met, and assists in ensuring that BSA work products conform to quality and content standards. He/She supports requirements elicitation, analysis, and management for efforts of all complexity levels.

*Essential:*

• Agile framework experience: 1+ years
• Strong understanding of Agile principles and values
• Excellent communication, facilitation, and coaching skills
• Ability to facilitate team meetings
• Strong problem-solving and conflict resolution skills
  
  
  

*Desirable:*

• Experience with multiple Agile frameworks: Scrum, Kanban, Lean
• Knowledge of scaling Agile frameworks: Scaled Agile Framework (SAFe)
• Strong understanding of software development life cycles
  
  
  

*Soft Skills:*

• Servant leadership mindset
• Collaboration and team building skills
• Adaptability and flexibility
  
  
  

Grade 10E

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.