Business Systems Analyst

Role: Business Systems Analyst

Location: Remote

Visa: USC,GC

Description

Need someone with ADO experience.

Business Systems Analyst (Collections Systems)

Collection Technology Solutions (Collection Systems) serves as the primary liaison between our business partners and ISD and/or select vendors providing project support including documenting requirements/features, system testing, coordinating UAT, outage resolution, etc. Our primary business partner is the Collections Division; however, we also provide project support for other non-Collections areas including Credit Bureau Governance, Financial Systems Recon, and Transaction Processing. We provide production support for multiple applications (both on prem and hosted) used by our business partners and work with ISD and/or vendor support personnel to investigate and remediate system issues.

Collection Systems is the system owner for the major applications used by the Collections Dept. Applications include the CACS Enterprise which includes Recovery Accounting, SpeedPay, and the Extensions Application. As the System Owner, analysts manage workflows within the application(s). Additionally, Collection System Analysts serve as product owners for Enterprise level projects affecting Collections.

Qualifications

• Demonstrated ability to successfully manage multiple projects concurrently from project concept through implementation, either independently or as part of a team
• Significant experience in workflow analysis and design/configuration
• Demonstrated ability to successfully guide business users and product owners at all levels through requirements gathering while leveraging knowledge of system capabilities
• Demonstrated ability to successfully mentor others
• Strong analytical skills and experience using SQL (or similar data mining tools) to include creating queries and joins as well as hands-on experience using Excel (or similar analytical tool) to include using formulas and pivot tables/graphs
• Strong desire to learn new systems and processes
• Hands-on experience with ADO to include managing epics, features, and PBIs
• Exposure to SAFe agile methodology
• Experience in troubleshooting and solving routine operational and/or system issues
• Basic research, analytical, and problem solving skills
• Effective organizational, planning and time management skills
• Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
• Effective verbal and written communication skills
  
  

Skills: analytical skills,time management,workflow analysis,business analysis,organizational skills,problem solving,excel,mentoring,project management,requirements gathering,safe agile methodology,troubleshooting,agile & waterfall methodologies,ado.net,written communication,sql,verbal communication,azure,business acquisition financing,research,planning skills,ado