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Additional Job Description: CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position, They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned,
1. Facilitates referrals of patients to providers,
2. Takes crisis calls and works outcomes for patients.
3. Sends refill requests to providers and call pharmacy per direction of MD/NP/PA as needed.
4. Maintain a working knowledge of relevant medical/legal issues that impact on patient care, e.g., advance directives, child and elder abuse.
5. Provide education to patients and families around issues related to adaptation to the patient's diagnosis, illness, treatment and/or life situation.
6. Participate in multi-disciplinary health care teams.
7. Maintain working knowledge of and liaison with community agencies and resources,
8. Arrange, procure, and coordinate patient/family pre and post hospital needs,
9. Knowledge of hospital, medical center and/or health system resources to access and provide for patient care needs,
10. Document assessment, plan, interactions, and interventions according to departmental, hospital and/or health system guidelines and standards,
11. Assisting in obtaining prior authorizations from third party carriers.
12. Working with the Inpatient units in securing beds for admission,
13. Preparing or assisting in the preparation of discharge letters.
14. Maintaining and updating group listings.
15. Works with discharge planners and consult team to secure appointments.
16. Schedules new patient visits per established protocols.
17. Meets with patients face to face as needed to resolve crisis situations.
18. Assists Residents/front desk staff with resolving scheduling problems.
19. Covers in-basket messages for providers that are out of the office.
Scheduled Weekly Hours: 40
Shift:
Exempt/Non-Exempt: United States of America (Non-Exempt)
Company: RMH Reynolds Memorial Hospital
Cost Center: 325 RMH Neuro Outpatient Psych
Address: 407 Wheeling Avenue
Glen Dale
West Virginia
WVU Medicine is proud to be an Equal Opportunity employer. We value diversity among our workforce and invite applications from all qualified applicants regardless of race, ethnicity, culture, gender, sexual orientation, sexual identity, gender identity and expression, socioeconomic status, language, national origin, religious affiliation, spiritual practice, age, mental and physical ability/disability or Veteran status.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Hospitals and Health Care
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