Cashier/Host

Summary Of Position

Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of

our guests to a table that best serves their wishes.

Duties & Responsibilities

􀂃 Warmly and graciously greet all guests upon arrival.

􀂃 When possible, open the front door for guests entering or leaving the restaurant.

􀂃 When immediate seating is limited, record guest names and number of people in

party.

􀂃 Call out name and number of party when tables become available.

􀂃 Provide guests with estimated waiting time.

􀂃 Accommodate special seating requests for guests whenever possible.

􀂃 Seat guests based on guest preferences and balancing of customer flow in service

stations.

􀂃 Tender checks and handling all POS transactions at the cashier station.

􀂃 Answer phones within 3 rings.

􀂃 Upon seating, offer guests a menu and inform them of their server’s name. Inspect

table for proper presentation and completeness.

􀂃 Relay messages to servers and buspersons as needed.

􀂃 Thank guests as they leave and invite them to return.

Qualifications

􀂃 No previous restaurant experience required.

􀂃 Be able to working in a standing position for long periods of time (up to 5 hours).

􀂃 Be able to communicate clearly and effectively in the predominant language(s) of

our guests.

􀂃 Must have exceptional grooming habits.