The Treatment Skin Boutique

Client Experience Coordinator

The Treatment Skin Boutique Newport Beach, CA
The Treatment Skin Boutique

Client Experience Coordinator

The Treatment Skin Boutique Newport Beach, CA
3 weeks ago
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POSITION SUMMARY: The Client Experience Coordinator is responsible for the daily facilitation of our white glove experience. The CEC is a forward thinker who observes all possible intricacies in operating that contribute to fostering an exceptional visit for our clients. You have a strong passion for skin care and looks forward to working within a fast-paced team environment. You should be ready to take initiative, keep projects organized, meet deadlines, and work collaboratively with coworkers.

ESSENTIAL FUNCTIONS:

  • Ensure a high level of customer experience and satisfaction
  • Manage appointment scheduling
  • Build a trusting relationship with clients
  • Maintain clean and visually presentable retail & back of house area
  • Provide clients professional expertise in treatments and services
  • Propose innovative ideas to the workforce
  • Assist Esthetician staff as needed
  • Facilitate inventory controls of retail products and office supplies
  • Take ownership of interactions with each client to ensure a positive experience
  • Maintains attentiveness to usage of day to day items and ensures stocked and prepared at all times (coffee, toilet paper, paper towels, stirrers, etc.).


Preferred/Desired Qualifications

  • Provide exceptional customer service
  • Ability to multitask without losing sight of client experience
  • Experience in an elevated retail environment
  • Self-motivated leadership skills and business orientated
  • Strong organizational skills – monitor entire Boutique
  • Open-minded to learn and grow daily
  • Operate business software
  • Proactive decision making
  • Effective written and verbal communication skills
  • Bring your unique talent into the workplace
  • High energy, creative, initiator
  • Available to work flexible shifts or weekends (as needed)


Benefits

  • Product Sales Incentives
  • Generous PTO & Paid Holidays
  • Treatment & Product Discounts
  • Free Services
  • Wellness Discounts
  • & More!

  • Seniority level

    Entry level

  • Employment type

    Full-time

  • Job function

    Administrative

  • Industries

    Medical Practices

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