Are you someone who derives joy from making a meaningful difference in people's lives? At AO Globe Life, we're seeking passionate individuals like you to join our esteemed customer service team. If you thrive in a dynamic, fast-paced environment and are driven to create a positive impact, we invite you to apply today.
Key Responsibilities:
Respond to customer inquiries via local and outbound calls, email, and chat to address questions, requests, and issues
Assist customers with policy information, billing, and claims processing
Proactively reach out to clients to provide updates, offer additional products/services, and maintain strong relationships
Identify and escalate complex issues to appropriate team members
Maintain accurate records and documentation
Adhere to company policies and procedures
Qualifications:
Strong communication and interpersonal skills
Excellent problem-solving and decision-making abilities
Proficient in using computer systems and software
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Benefits
Competitive salary and bonus opportunities
100% work from home
Comprehensive health, dental, and vision insurance
Paid time off and holidays
Opportunities for career growth and development
Step into a role where every interaction matters. Join AO Globe Life and be part of a team that prioritizes customer care. Take the first step toward a fulfilling career—apply today and embark on your journey with us!
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Seniority level
Entry level
Employment type
Full-time
Job function
Business Development and Sales
Industries
Internet Publishing
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