Client Scheduling Representative- Remote

Job Description

Job Description

Change2Target is a leading consulting firm that specializes in guiding organizations through business transformations. We work with companies of all sizes, from startups to Fortune 500 companies, to help them achieve their goals and reach their full potential. Our team of experts has a proven track record of success and is dedicated to providing exceptional service to our clients.

We are seeking a talented Client Scheduling Representative to join our dynamic team. The ideal candidate has excellent communication skills, a strong attention to detail, and a passion for delivering top-notch customer service. As a Client Scheduling Representative, you will play a crucial role in managing client relationships and ensuring that our consulting engagements run smoothly. This position offers an excellent opportunity to work with a diverse range of clients and gain valuable experience in the consulting industry.

Key Responsibilities

• Manage client relationships by acting as the primary point of contact for all scheduling-related inquiries
• Schedule and coordinate meetings and appointments between clients and our consulting team
• Collaborate with our consultants to determine their availability and book their schedules accordingly
• Monitor and maintain the consulting team's calendars to ensure all client appointments are properly scheduled and attended
• Communicate any changes or updates to client appointments in a timely and professional manner
• Proactively identify and resolve any scheduling conflicts or issues that may arise
• Maintain accurate and up-to-date records of all client scheduling activities
• Continuously seek opportunities to improve the scheduling process and implement efficiency measures
• Provide exceptional customer service to clients, addressing any concerns or questions they may have in a timely and professional manner
  
  

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred
• Previous experience in a customer service or scheduling role
• Excellent communication skills, both verbal and written
• Strong organizational and time-management skills
• Ability to handle multiple tasks and prioritize effectively
• Proficiency in Microsoft Office and scheduling software
• Ability to work independently and as part of a team
  
  

Why Work For Change2Target

• A flexible and remote work environment
• Opportunity to work with a diverse range of clients
• Competitive salary and benefits package
• Dynamic and collaborative team culture
• Ongoing learning and development opportunitie