Clinic Administrator

Overview: As the Clinic Administrator at our Pediatric ABA (Applied Behavior Analysis) Clinic, you will play a crucial role in ensuring the smooth and efficient operation of our clinic. You will oversee administrative functions, manage staff schedules, coordinate patient care activities, and maintain a welcoming and organized environment for our young patients and their families.

Key Responsibilities:

Administrative Management:

• Manage day-to-day administrative operations of the clinic.
• Ensure compliance with clinic policies and procedures.

Patient Coordination:

• Schedule patient appointments and manage the appointment calendar.
• Coordinate intake and discharge processes for patients.
• Communicate with families regarding appointments, treatment plans, and billing inquiries.

Staff Support:

• Coordinate staff schedules and manage time-off requests.
• Assist with recruiting, hiring, and onboarding new clinic staff.
• Assist with making materials and organizing information.

Financial Oversight:

• Assist in billing, inputting and coding procedures, ensuring accuracy and compliance.
• Manage patient insurance verification and authorization processes.
• Monitor clinic expenses and assist in budget management.

Facility Management:

• Maintain a safe, clean, and child-friendly clinic environment.
• Coordinate maintenance and repair activities as necessary.
• Ensure compliance with health and safety regulations.

Quality Assurance:

• Implement quality improvement initiatives to enhance patient care and operational efficiency.
• Monitor patient satisfaction and address any concerns or feedback.

Qualifications:

• Proven experience in healthcare administration or clinic management, particularly in pediatric settings.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and interpersonal skills, especially in dealing with children and families.
• Proficiency in medical billing software and electronic health records (EHR) systems.
• Knowledge of ABA therapy practices and procedures (preferred).

Additional Requirements:

• Ability to maintain confidentiality and handle sensitive information with discretion.
• Flexibility to adapt to changing clinic needs and priorities.
• Commitment to providing exceptional support to families.

Application Process: Please email a resume and cover letter to erin@therapyworks.com detailing your qualifications and interest in the Clinic Administrator position at TherapyWorks. We look forward to reviewing your application!