Clinical Research Program/Project Manager

General Summary/ Overview Statement

Mass General Brigham Personalized Medicine is looking for a Manager of Research Programs to lead research initiatives, both internal and funded by the National Institutes of Health. The Program Manager will contribute to an existing large research program, the Mass General Brigham Biobank, and will lead several tracks of work on an NIH-funded program called RECOVER (Researching COVID to Enhance Recovery).

The Mission of Mass General Brigham Personalized Medicine is to transform health care by accelerating the research and use of genetic and genomic information in the clinical setting to improve patient care. To serve its mission, Mass General Brigham Personalized Medicine is home to several large research programs, including the Mass General Brigham Biobank and RECOVER. The Biobank is a large-scale research program that has enrolled more than 150,000 participants to enable research that will, over time, improve the ability to prevent and treat disease based on individual differences in lifestyle, environment and genetics . RECOVER is an NIH-funded study for which Mass General Brigham serves as the Data Research Core.

The Manager of Research Programs is responsible for leading performance improvement programs within the aegis of the Biobank and for leading operations for several tracks of work on RECOVER. The role reports into the Director of Research Management System and works closely with a team of Clinical Research Managers, Principal Investigators, Biostatisticians, Software Developers, and Business Analysts. Principal duties may vary over time with project demands, and with skill levels of other staff assigned to the project.

This position is at the forefront of enabling personalized medicine at one of the leading research institutions on the international stage and provides the opportunity to work with world-class researchers and clinicians in an enterprise-wide setting.

Principal Duties And Responsibilities

• The Research Programs Manager will manage operations for several tracks of work on RECOVER’s Data Resource Core:
• Facilitate definition of requirements for data management with a dozen stakeholders including NIH program officers. Collect requirements, document them, and manage sign-off.
• Evaluate and standardize program procedures and effectively troubleshoot and resolve issues as they arise.
• Inform staff of programmatic policy and procedure changes. Is responsible for ensuring enrollment sites appropriately follow data management procedures.
• Define quality control requirements.
• Interface with research staff at ~ 110 sites nationally to drive quality control of research procedures.
• Report on quality of research workflows to NIH and other key stakeholders.
• Other duties as required.
• The Research Programs Manager will lead several quality enhancement initiates on the Biobank.
• Engage with pathology teams to stand up new sample collection operations and to optimize existing collections workflows.
• Drive initiative to increase release of Epic orders for Biobank phlebotomy. This works requires engaging with phlebotomy teams at several dozen phlebotomy sites across Mass General Brigham, designing training resources and collateral, and reporting on progress.
• Drive initiative to ensure appropriate management of consent documentation.
• Provide feedback to management regarding processes and workflows for enrollment, phlebotomy, and other Biobank activities.U nder direction of management, implement solutions and process changes.
• Participates in decisions made and the formulation of policies and procedures for the study. Identifies modifications needed and works to implement solutions.
• Works closely with the Director, other managers, and PIs to promote the MGB Biobank across the enterprise.
• Participates in grant writing, proposal preparation, and presentation development and execution. Attends meetings and scientific conferences when appropriate.
• Directly responds to inquiries regarding study protocol and policy. This includes managing inquiries from patients, investigators, physicians, and other clinical and research staff. Serves as liaison to internal and external populations.
• All other duties as assigned.
  
  

Qualifications

• Bachelor’s degree in biology, public health, research administration or related field required.
• Five+ years of experience in clinical research required.
  
  

Skills/ Abilities/ Competencies Required

• Excellent verbal and written communications skills.
• Excellent organizational and project management skills. Ability to prioritize effectively. Ability to manage multiple tasks effectively.
• Strong consultative skills, understanding business requirements and translating these into procedures.
• Demonstrated ability to interact with a large and diverse team of stakeholders.
• Demonstrated commitment to delivery of high-quality customer service.
• Requires the ability to take initiative and exercise judgment, along with decision making and problem-solving skills
• Requires the skills to focus on detailed work and to manage projects to completion.
  
  

Primary Location

MA-Cambridge-BWH 65 Landsdowne

Work Locations

BWH 65 Landsdowne

Job

Research-Management

Organization

Massachusetts General Hospital(MGH)

Schedule

Full-time

Standard Hours

40

Shift

Day Job

Employee Status

Regular

Recruiting Department

MGB Partners Personalized Medicine

Job Posting

Sep 12, 2024