Clinical Research Recruitment Program Manager

University of Colorado Anschutz Medical Campus

Department: Clinical Research Operations and Services

Job Title: Clinical Research Recruitment Program Manager

Position #816944: – Requisition #: 34590

Job Summary:

Under direction of the Program Director of Clinical Trials Operations, the Program Manager will be responsible for the planning, development, management, and implementation of the Clinical Research Recruitment Program in the Office of Clinical Research Operations and Services (CROS). This position will work with existing advisory committees and stakeholders on campus to support and develop an infrastructure and process to support human subject recruitment, retention, and engagement for all studies, with an emphasis on recruitment and retention for underrepresented groups.

Key Responsibilities:

Programmatic:

• Develop and lead the process for program services including but not limited to recruitment consultations and social media campaigns.
• Manage researcher requests to access CROS recruitment tools.
• Create and improve resources to effectively engage recruitment of diverse research participants.
• Identify actual and perceived gaps in resources needed on campus to support clinical trial recruitment by engaging with the CU Anschutz Research Community and the general public.
• Identify clinical trial recruitment best practices; define and share effective strategies.
• Develop and maintain an understanding of the clinical trial recruitment literature, best practice strategies, peer institution approaches, research sponsor expectations (e.g., federal, pharmaceutical and/or device industry) and rules governing human subject recruitment (e.g., OHRP, HIPAA).
• Maintain the program’s Smartsheet sheets, forms, and dashboards. Develop creative solutions for tracking metrics for program services and initiatives.
• Track and evaluate program effectiveness especially around key service areas.
• Monitor expenditures and track budget to ensure fiscal responsibility.
  
  

Communications:

• Create, in collaboration with Program Director and Research Communications Director, and manage a recruitment training communications program, which includes educating campus stakeholders on CU Anschutz Research Studies website, Study Spotlight Newsletter, ResearchMatch, and social media campaigns.
• Develop culturally relevant, unique, and engaging content for clinical trial recruitment to place strategically in various communication channels.
• Increase research awareness by improving the program's website and email newsletter, assist study teams with development of digital recruitment strategies and tools.
• Create, schedule, and post social media content to the CU Anschutz Research Studies Facebook page, monitor and respond to social media commentary on behalf of the university.
• Serve as a social media expert, have a thorough understanding of the ever-changing social media landscape and how to adapt tactics rapidly, social media analytics, customer service, storytelling and digital multimedia.
• Manage social media intakes from research teams across campus and schedule intake meetings to strategize social media campaigns.
• Maintain the social medial campaign calendar, gather feedback from research teams regarding our services and recruitment numbers from social media campaigns.
  
  

Partnership Building:

• Partner and collaborate with research professionals within the Office of the Vice Chancellor for Research (OVCR) and across campus.
• Manage partnership relationships both in-person and zoom meetings.
• Collaborate with research stakeholders (e.g., research teams, IRB, Regulatory Compliance, HIPAA Privacy Officers, UCHealth, CHCO, CU Medicine) to address regulatory, institutional policy, and/or workflow barriers that affect clinical trial recruitment and retention.
• Expand our external partnerships and collaborations with community-based organizations through networking, attending health fairs and community events, and other forms of relationship building.
• Identify public/community perception of research and areas for improvement. Strategize and implement community outreach activities to improve perception of research participation.
• Work closely with the Offices of Diversity, Equity, Inclusion and Community Engagement and the Colorado Clinical and Translational Sciences Institute (CCTSI) to further the mission to increase representation of DEI groups in clinical research.
• Work closely with the Office of Communication to ensure that our social media presence follows CU brand standards, and to develop solutions to expand social media expertise for clinical research recruitment.
  
  

Other:

• Assist with other CROS/OVCR programs, as needed, that are related to recruitment and retention of clinical research participants including the Novel Clinical Trials Program, CReST, and Workforce Development Program.
  
  

Work Location:

Hybrid – this role is eligible for a hybrid schedule of #1 days per week on campus and as needed for in-person meetings.

Why Join Us:

The Clinical Research Recruitment Program was developed by the Office of the Vice Chancellor for Research and is supported by the Colorado Clinical and Translational Sciences Institute (CCTSI) through NIH/NCATS grant UM1TR004399. Helping investigators raise awareness of their studies and engage people in clinical research.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 10/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced rate RTD Bus and light rail service
  
  

There are many additional perks & programs with the CU Advantage.

Diversity and Equity:

The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnically minoritized individuals, persons with disabilities, persons within the LGBTQ+ community and all veterans. In addition, the Anschutz Campus has also been recognized as an Age-Friendly University. The University of Colorado is committed to diversity and equality in education and employment.

Qualifications:

Minimum Qualifications:

• A bachelor’s degree in marketing, journalism, public relations, communications, business administration, business, public health, public administration, communications, marketing, social/behavioral sciences, health or life sciences, healthcare or a directly related field from an accredited institution.
• 3 years of experience in development of recruitment marketing communications and social media advertising
• 2 years of project administration/management experience at academic medical center or equivalent.
• A combination of education and related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
  

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

• Bachelor’s degree in public health, communications, marketing, or related field.
• Experience with managing workload of a small team of professionals or having direct reports.
• Experience with DEI outreach and community engagement
• Bilingual in Spanish and English
  
  

Knowledge, Skills and Abilities:

• Ability to communicate effectively, both in writing and orally.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Outstanding customer service skills.
• Demonstrated commitment and leadership ability to advance diversity and inclusion.
• Adaptable self-starter who can work independently and collaboratively with team members.
• Demonstrated problem solver. Willingness to think outside the box and try something new.
• Budget, timeline, and project management skills.
• Able to manage diverse workload; skilled at handling multiple priorities.
• Creative and critical thinker with a constant desire to learn.
• Ability to create visuals using Canva and leveraging the features within social platforms.
• Knowledge of social platforms, specifically Facebook and Instagram, and ability to leverage current and future trends.
• Excellent written communication skills, short-form creative writing skills, copy editing, and proofreading.
• Experience with brand management and cooperative marketing.
• Ability to interpret social media analytics and identify opportunities to leverage or adapt to increase awareness and engagement.
• Knowledge of research recruitment practices, strategies, research regulations, and systems.
• Knowledge of regulatory requirements and project life cycle of investigator-initiated studies.
• Flexibility to work outside regular business hours when needed
• Ability to manage large-scale projects.
• Knows when to ask questions, can work with minimal supervision, meet deadlines and expectations.
• Able to coordinate and prioritize several simultaneous tasks with potentially conflicting priorities.
• Ability to anticipate issues and proactively develop contingency plans
  
  

How to Apply:

For full consideration, please submit the following document(s):

• A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position (only use if a cover letter is necessary)
• Curriculum vitae / Resume
• Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address
  
  

Questions should be directed to: Kiley VanderWyst, Kiley.Vanderwyst@cuanschutz.edu

Screening of Applications Begins:

Applications will be accepted until finalists are identified, but preference will be given to complete applications received by September 2, 2024. Those who do not apply by this date may or may not be considered.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as

$65,105 - $82,814.

The above salary range (or hiring range) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator: http://www.cu.edu/node/153125

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu .

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.

University Staff

Job Category

Communication

Primary Location

Hybrid

Department

U0001 -- Anschutz Med Campus or Denver

Schedule

Full-time

Posting Date

Aug 19, 2024

Unposting Date

Ongoing

Posting Contact Name

Kiley VanderWyst

Posting Contact Email

Kiley.Vanderwyst@cuanschutz.edu

Position Number

00816944