Clinical Specialist
We’re looking for a Clinical Specialist in Newport News, VA. As a member of the clinical support team, you are responsible for providing clinical and technical expertise and support of the sales process to colleagues, current customers and/or new customers.
Your responsibilities as the Clinical Specialist will include:
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Your responsibilities as the Clinical Specialist will include:
- Acquire the knowledge and become a SME of ivWatch, it’s products, iv infusion and vascular access practice
- Provide educational training, clinical process, and procedures ranging from one-on-one sessions to group facilitation across all clinical settings and facilities
- Integrate into all accounts, builds trust and relationships, and establish strong rapport with customers. Nurture the existing KOL relationships and build new KOLs
- Provides medical professionals with sales support, information, and training on the use of ivWatch products through staff education, in-services, and technical troubleshooting
- Use clinical expertise to identify customer training and in-service needs with the goal of increasing customer usage with regular ongoing support
- Develop and maintain an in-depth knowledge of assigned accounts and customers
- Conducts evaluations, implementations and ongoing support within all accounts
- Provides sales support, clinical in-services, training, and guidance to current or potential customers
- Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors
- Attend trade shows where new products and technologies are showcased and conferences to meet other sales representatives and clients and discuss new product developments
- Comply with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments
- Maintains positive and cooperative communications and collaboration with all levels of employees and customers
- Document all activities, communications, and planned activities in the company’s CRM and update it daily
- Bachelor's degree in nursing or equivalent with an R.N. designation
- Strong clinical and industry background with an in-depth understanding of iv IV therapy
- Teaching and technical device training education experience
- Ability to positively represent company and build strong relationships
- Excellent organizational, time management and prioritizing skills
- Excellent interpersonal, mentoring, verbal, written and presentation skills
- Demonstrated capability of building strong working relationships with internal/external customers
- Ability to work an unpredictable schedule that may occasionally change on short notice due to schedule changes or delays
- Accustomed to tight deadlines and managing multiple tasks with a strong sense of urgency
- Self-motivation, taking on additional responsibilities without being asked and managing priorities with minimal supervision
- Willing to work the hours needed to complete the tasks and travel extensively, approximately 60 - 75% of time as needed
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Health Care Provider -
Industries
Internet Publishing
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