Clinical Success Director
Abridge provided pay range
This range is provided by Abridge. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.
We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense.
The Role
As the Clinical Success Director, you will be at the forefront of delivering an exceptional generative AI platform for clinicians. Your work will directly contribute to improving the cognitive burden associated with clinical documentation. You will collaborate with clients, partners, product managers, designers, machine learners, and healthcare professionals to bring to life products that bridge the gap between clinical conversations and actionable data.
What You’ll Do
- Provide clinician enablement by delivering education and training to new users, building collateral and strategies to support clinician adoption, and managing relationships with external clinical champions and advisors.
- Surface product feedback through expert advice on existing clinical documentation strategies and work with product teams to define a clear clinical product roadmap.
- Provide product strategy recommendations by aggregating user feedback and developing artifacts that articulate how product enhancements may expand the reach of our product(s) and improve clinician user experiences.
- Develop, monitor, and track end-user utilization and clinical success metrics to help communicate long-term impact and value.
- Evangelize product capabilities and direction to prospective customers by creating sales collateral, conducting product demos, and more.
- 5+ years of experience as a clinician (MD, DO, PA, NP)
- Experience with Epic and a deep understanding of clinical documentation workflows
- A passion for solving problems and creating new opportunities for clinicians
- Proven track record of leading successful initiatives from conception through launch.
- Ability to build relationships with different layers of an organization, from front-line staff to executives.
- Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements
- Experience working with cross-functional teams in a fast-paced, startup environment
- Be a part of a trailblazing, mission driven organization that uses audio as the wedge to improve the healthcare delivery experience
- Unlimited PTO, plus 12 national holidays
- Comprehensive and generous benefits package:
- 16 weeks paid parental leave, for all employees
- Flexible working hours — we care more about what you accomplish than what specific hours you’re working
- Remote work environment
- Equity for all new employees
- Generous equipment budget for your home office setup ($1600)
- Opportunity to work and grow with talented individuals, and have ownership and impact at a high growth startup.
- Plus much more!
- Be a part of a trailblazing, mission-driven organization that is powering deeper understanding in healthcare through AI.
- Unlimited PTO for salaried team members, plus 13 paid holidays
- Comprehensive and generous benefits package
- 16 weeks paid parental leave, for all full-time employees
- Flexible working hours — we care more about what you accomplish than what specific hours you’re working
- Remote work environment
- Equity for all new employees
- Generous equipment budget for your home office setup ($1600)
- Opportunity to work and grow with talented individuals, and have ownership and impact at a high growth startup.
- Plus much more!
At Abridge, we’re driven by our mission to bring understanding and follow-through to every medical conversation. Our culture is founded on doing things the “inverse” way in a legacy system—focusing on patients, instead of the system; focusing on outcomes, instead of billing; and focusing on the end-user experience, instead of a hospital administrator's mandate.
Abridgers are engineers, scientists, designers, and health policy experts from a diverse set of backgrounds—an experiment in alchemy that helps us transform an industry dominated by EHRs and enterprise into a consumer-driven experience, one recording at a time. We believe in strong ideas, loosely held, and place a high premium on a growth mindset. We push each other to grow and expose each other to the latest in our respective fields. Whether it’s holding a PhD-level deep dive into understanding fairness and underlying bias in machine learning models, debating the merits of a Scandinavian design philosophy in our UI/UX, or writing responses for Medicare rules to influence U.S. health policy, we prioritize sharing our findings across the team and helping each other be successful.
Diversity & Inclusion
Abridge is an equal opportunity employer. Diversity and inclusion is at the core of what we do. We actively welcome applicants from all backgrounds (including but not limited to race, gender, educational background, and sexual orientation).
Staying Safe - Protect Yourself From Recruitment Fraud
We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.
Compensation Range: $140K - $150K
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Health Care Provider -
Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at Abridge by 2x
See who you knowGet notified about new Clinical Director jobs in United States.
Sign in to create job alertSimilar jobs
People also viewed
-
VP of Customer Success
VP of Customer Success
-
Sr Director, Customer Experience
Sr Director, Customer Experience
-
VP of Customer Success
VP of Customer Success
-
Director of Customer Experience
Director of Customer Experience
-
Vice President of Customer Success - Remote
Vice President of Customer Success - Remote
-
VP of Customer Success
VP of Customer Success
-
VP of Customer Success
VP of Customer Success
-
SVP Customer Success
SVP Customer Success
-
Director of Customer Success (remote USA)
Director of Customer Success (remote USA)
-
VP of Customer Success
VP of Customer Success
Similar Searches
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More