PCCW Global is investing heavily in enabling digital automation across all areas of its business through an innovative software-defined platform called “Console Connect”. It provides automated interconnection, data centre to data centre and cloud/SaaS/IX/app connectivity, allowing customers to purchase and manage their access to business-critical data, SaaS applications and business partners around the globe through an online environment. With the fast growth of on-demand and digital business surrounding the new platform, a new opening has arisen for an Innovation Partner Technical Manager based in US, Singapore, or Europe.
Reporting to the Assistant Vice President of Platform Business & Innovation, this role is responsible for Innovation of Cloud/SaaS product features on Digital Platform development and onboarding new partners onto the Cloud / SaaS Partner Network Interconnection globally.
Responsibilities
Build technical relationships with key cloud partners and SaaS vendors with recurring meetings sharing product plans, expansion plans and other data to uncover intersections of business and technology interest.
Serve as subject matter experts to innovate and resolve problems from running digital platform business related to Cloud and SaaS Partner Interconnect and features
Organize and lead roadmap exchanges, Design Reviews and Quarterly Technical Reviews to create a scorecard for Console and Partner executives to review actions and outcomes.
Engage platform system, engineering and operation teams to deliver Enterprise OKR set by Senior Management Team related to Cloud / SaaS partnership and business
Manage projects with internal technology team and external partners on digital platform capabilities enhancement and process re-engineering related to cloud / SaaS business and operations
Represent Console Connect in industry events and promote the features of the Console platform to potential partner and customer contacts
Drive growth with Cloud and SaaS partners in service capabilities, global coverage and feature varieties on the platform
Essential Skills and Experience
A University Degree holder or equivalent in Computer Science / Information Technology / Engineering or related discipline
Certification in public cloud certifications is preferred
At least 5 years experiences in Global ICT / Cloud / SaaS industry
Prior experience on day-to-day technical support, operational management or digital marketplace of the global cloud / SaaS products and services
Experience in leading technical engagement and partnership is required
Understanding of the basic legal and commercial concepts in Cloud/SaaS partnership and business model
Strong verbal and written communications skills in English are a must, as well as the ability to work effectively and deliver results across multi-functional, multi-cultural, remote and virtual teams
Speaking and writing Chinese would be an advantage
Excellent interpersonal and organisational skills
Passionate about delivering excellence and continual improvement in a fast-paced, agile global business
Some global travel may be required
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Telecommunications
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