Commercial Lines Underwriting Assistant
Commercial Lines Underwriting Assistant
SPG - Specialty Program Group
Burbank, CA
See who SPG - Specialty Program Group has hired for this role
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About Our Company
Monarch E&S, a division of SPG Insurance Solutions (Monarch) is a rapidly growing, and successful property and casualty insurance wholesaler and managing general agency based in Burbank, CA with branches in MA & FL. We sell exclusively to retail agencies across the country with a focus on small to mid-market E&S commercial and specialty personal lines risks.
About The Position
The ideal candidate for this position will possess excellent customer service skills and serve as a technical resource to a large and growing binding and brokerage team. Successful applicants will work with the in-house underwriter to request and review underwriting information for processing of endorsements, preparation of quotes and processing bind orders.
Essential Duties And Responsibilities
- Provide and/or assist with audits, binders/invoicing, and endorsements through managing all company correspondence in a timely manner.
- Respond promptly to all requests from brokerage team, underwriters, retailers, or managers regarding account servicing issues.
- Develop a professional rapport with clients and underwriters to enhance new and ongoing business relationships.
- Follow departmental procedures with accuracy, efficiency, and meeting compliance standards.
- Act as liaison between clients and the underwriter to manage all account documentation.
- Initiate cancellation and non-renewal notices according to statutory and contractual requirements.
- Maintain suspense system and follow-up for receipt of policies, endorsements, inspections reports, correspondence, claims, etc. from outside sources.
- Maintain current knowledge of the insurance industry through attendance of virtual workshops, seminars, literature reviews and/or formal continuing education.
- Inspections ordering.
- Order renewals in company portal.
- Other duties as assigned.
- One year of wholesale insurance experience
- State specific Insurance License
- High School graduate required; College courses preferred.
- Must have experience and knowledge of Commercial Lines E&S products.
- Previous work experience in the fields of insurance underwriting, customer service, with a successful track record
- Positive attitude and enjoys helping others through frequent phone and email communication.
- Excellent written and verbal communication skills
- Ability to work well under pressure to meet tight deadlines in a fast-paced environment.
- High level of adaptability to meet the needs of various situations.
- Strong organization skills, with a high level of detail orientation.
- Proficiency in Microsoft Word and Excel and various rating portals.
- Technical Assistant experience or three years of general insurance experience
- 5 years’ experience with property and casualty lines of business.
- This work location can be hybrid or remote.
- Preferred working hours to support Pacific Standard Time zone.
#SPG
Department Underwriting
Required Experience: 1-2 years of relevant experience
Required Travel: No Travel Required
Required Education: High school or equivalent
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .
EEOAA Policy
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or USRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Finance and Sales -
Industries
Insurance
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