This is a role well suited to an ambitious professional, looking for the next step in their career. As a Serviceability Engineer, you will be responsible for:
You will be defining and providing input into Serviceability concepts for Diagnosing, Repairing, Maintaining, Installing Molecular Imaging Products to continuously upgrade our remote service offerings.
You will be performing updates to our servicing procedures in order for us to achieve optimal service performance in areas of Software Installation, Upgrades, and Removal & Replacements.
Testing and validating service procedures involving Software, Hardware and Remote Service.
Prioritizing and evaluating field feedback relevant to Software (Syngo), Hardware and our Remote service platform (SRS)
You will be creating and authoring service content to be used by service engineers.
You will be testing and validating service content, tools, & procedures.
Collaborating with Design & Development Teams, Marketing, Sales, Field Service.
This position may suit you best if you are familiar with what is below, and would like to do develop your career with Healthineers
You are passionate and familiar with Customer Service & Service Delivery
You have good PC skills (MS Office software like Word, PowerPoint, Excel and Outlook)
You have a strong understating of complex system design, and development thru requirements.
You have strong influencing and negotiation skills.
You are experienced and have knowledge on PET/CT systems with an emphasis on Software Installation and Updates with Syngo based software.
Required skills to have for the success of this role
You are customer centric and customer focused!
Preferred to have experience writing technical documentation.
Preferred to have experience in servicing Computed Tomography (CT) and PET/CT systems.
You are collaborative, communicate well, and work in a team environment.
Minimum of 5-8 years in designing, or supporting Medical Imaging Devices
Seniority level
Entry level
Employment type
Full-time
Job function
Engineering
Industries
Appliances, Electrical, and Electronics Manufacturing
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