Continuous Improvement Manager- Manufacturing

A C ontinuous I mprovement E xpedite M anager oversees and guides teams. The C ontinuous I mprovement E xpedite M anager responsibilities include ensuring that development teams follow standard processes and agile practices, mentoring and motivating the teams to improve processes, facilitating meetings and decision-making processes, and eliminating team impediments.

To be successful as a C ontinuous I mprovement E xpedite M anager , you should have a firm grasp of agile practices and the ability to effectively manage and mentor development teams. An outstanding C ontinuous I mprovement E xpedite M anager should have excellent interpersonal, project management, and problem-solving skills.

What You'll Do

JOB RESPONSIBILITIES:

• Analyzing company processes and procedures.
• Establishing norms and standards of company performance.
• Collaborating with other stakeholders to enhance productivity and staff satisfaction.
• Communicating ideas and opinions to other members of management.
• Training, mentoring, and guiding team members in new processes.
• Staying up-to-date with developments in management and process optimization.
• Using agile methodology values, principles, and practices to plan, manage, and deliver solutions.
• Training, mentoring, and supporting scrum teams to follow agile values, principles, and practices.
• Determining and managing tasks, issues, risks, and action items.
• Creating and tracking expedite lists to reduce backorders and improve OTIF.
• Monitoring progress and performance and helping teams to make improvements.
• Managing and expediting the escalation list created by customer care
  
  

Supervisory Responsibilities

• Managing the expediters work.
• Managing expediters time work.
• Delivering expediters performance reviews.
• Monitoring backorder reduction, and OTIF.
• Investigating shortfalls, issues, and complaints in current business processes.
• Developing process enhancement strategies.
• Ensuring the proper use of collaborative processes and removing impediments for the expedite team.
• Tracking project processes, deliverables, and financials.
• Preparing and presenting status reports to stakeholders.
  
  

Behavioral Competencies

• Plans and prioritizes work to meet commitments aligned with organizational goals; stays focused on plans and improvises in response to changes, including risks and contingencies
• Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing
• Builds partnerships and works collaboratively with others to meet shared objectives; enlists a range of stakeholders to add value; ensures they are well informed, and surprises are avoided
• Sees ahead to future possibilities and translates them into breakthrough strategies; sees how own work connects to the broader organization's strategy. Understands what actions to take to help the organization reach its goals  
  
  

Who You Are

QUALIFICATIONS:

• Five years' experience in process optimization, operations, or business management.
• A sharp eye for identifying weak points in processes and organizational structures.
• A strategic and analytical mindset.
• An excellent communicator with top-notch presentation skills.
• A thorough understanding of the latest process enhancement strategies.
• Dynamic thinking and problem-solving abilities.
• Leadership and mentoring skills.
• Confidence in your abilities to lead organizational change
• Prior experience on a project team
• Ability to analyze and think quickly and to resolve conflict
• Knowledgeable in techniques to fill in gaps in processes
• Ability to determine what drives backorders
• Experience with successful Agile techniques
• Ability to work with and lead a team
• Strong communication, interpersonal and mentoring skills
• Time Management; 70% Leading continuous improvement in regard to backorders, expedite lists and teams and 30% Project Planning- Meetings-Presentations
• Mathematical Skills; must be able to calculate and determine accuracy of staff’s calculations  
• Reasoning Ability; must be able to assess complex situations and make appropriate decisions 
  
  

Certificates, Licenses, Registrations

• SAFe/PMP preferred
  
  

Who We Are

At PGT Innovations, we may build and support high-quality, innovative windows and doors, but every day holds opportunities for us to do so much more – from building stronger teams through leading, supporting, mentoring, and collaborating, to fostering better relationships with our customers.

WHY WE’RE DIFFERENT

Every day we look for opportunities to grow and achieve greatness – together.

This isn’t an “everyone for themselves” environment. Here, we look out for each other. We help each other. We prop each other up during challenging times.

Because inventing, building, and delivering the future of windows and doors is not a one-person job. It takes all of us.

• Our collaborative group.
• Our understanding family.
• Our strong team.
  
  

Working together to inspire greater opportunity for our customers, our community, and our team members.

What We Offer

• Competitive compensation
• Career advancement opportunities
• Medical coverage
• Dental coverage
• Tuition reimbursement
• 401k matching
• Profit sharing
• Paid time off
• Volunteer time off
  
  

PGT Innovations is an equal opportunity employer. Applicants are considered for positions without regard to race, color, creed, national origin, ancestry, religion, sex, sexual orientation, gender identity or expression, age, mental or physical disability, marital/family/caregiver status, genetic information, military or veteran status, citizenship or any other characteristic protected by federal, state or local low. PGT Innovations also prohibits harassment of applicants or employees based on any of these protected categories.