Contracts Specialist

Description

The Contracts Specialist will oversee the administration and lifecycle of sale contracts, maintain organization, and ensure compliance of the contractual agreements between potential and existing clients and CivicPlus. The Contract Specialist, reporting to Corporate Counsel, will need to maintain extensive knowledge and understanding of product offerings, internal processes and best practices changes.

We’re excited to hire a new Contracts Specialist who can:

• Monitor incoming sales requests for administrative task fulfillment, including form signing, registrations and insurance requests.
• Own and manage the sales contracting process - from drafting to finalization and processing with the company CRM.
• Take part in client contract negotiations, maintaining decorum and customer service while protecting the interests of the company.
• Create, manage, and update contract-related documents and templates including, but not limited to, Master Service Agreement (MSA), Statement of Works (SOW), Renewals, and Amendments, for all CivicPlus solutions.
• Assist in documenting and drafting updates to internal department policies, processes, and best practices.
• Facilitate and implement contract language changes within the CRM.
• Manage processes and business partner relationships associated to contract processing needs of Insurance Certificates, vendor affidavits, business licenses, etc.
• Assist with the application, management, and renewals on procurement vehicle contracts such as GSA (General Service Administration), SHI, TIPS, etc.
• Evaluate and respond to RFP (requests for proposals) requests for legal and compliance requirements consistently and timely.
• Utilize critical thinking to analyze complex contract requirements, special provisions, pricing, internal approvals, and terms and conditions to ensure compliance with appropriate laws, regulations and policies limiting overall business risks.
• Creatively consult with sales and/or internal business partners on alternative contract options to meet needed requirements.
• Communicate, educate, and train on contract policies and best practices to internal business partners. Participate in cross-functional projects to support business objectives and enhance contract management capabilities.
• Continuously update Legal Department files.
• Manage increasingly competing priorities and deadlines while providing outstanding support to our internal partners and external customers.
• Utilize new technologies or tools to streamline contract management processes.
• Interpret the language of existing agreements to provide clarity and guidance for other departments.
  
  

There is no perfect candidate, but we are looking for:

• Some travel may be required
• Legal background preferred
• 3 years + contract administration / facilitation experience preferred
• Demonstrate excellent attention to detail
• In-depth knowledge of procurement regulations for government market
• Strong time management skills and ability to work multiple projects at once
• Able to work at a computer and monitor (sitting and standing) for extended periods of time
• Ability to complete work in an acceptable timeframe; manage a variety of detailed tasks and responsibilities simultaneously and with accuracy to meet deadlines, goals, and objectives; satisfy internal and external customer needs related to the job.
• Must be able to focus for long periods of time
• Must be able to read and view screens for long periods of time
• Note: We know that excellent candidates can have all sorts of backgrounds and experiences, so please don’t hesitate to apply even if you don’t meet 100% of the listed requirements!
  
  

We offer competitive salary and benefits packages, including health insurance, retirement plans, flexible time off, and a commitment to Diversity, Equity, Inclusion, and Belonging. If you are passionate about technology and want to make a meaningful impact in your community, we’d love to hear from you.

We are an equal opportunity employer and value diversity at our company. We desire to have our employees reflect the diverse communities we serve, and we recognize that diverse and inclusive teams lead to more innovation and better financial returns. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Compensation And Benefits

• Estimated Salary Range: $54,100 - $75,700 annually, The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and is based on a 40-hour work week.
• Benefits: Comprehensive health insurance, dental insurance, vision insurance, Flexible Time Off, 401(k) plan, and more.
  
  

What is our hiring process?

• Introductory Call with a member of our Talent Acquisition team.
• First Interview with the Hiring Manager
• Second Interview- Panel Interview with up to 4 CivicPlus Team Members
• Interview Project Activity- This activity is designed to give us insight into your problem-solving approach and methods.
• Offer
  
  

Please note that the specifics of this process may vary based on the position you're applying for.

About CivicPlus

CivicPlus® is a trusted technology company dedicated to empowering government staff and powering exceptional digital experiences for residents. With a comprehensive suite of solutions that combine to form THE modern Civic Experience Platform, we strive to create one-stop, frictionless, interactions that delight residents and help staff collaborate and work efficiently. As a result, government administrations that choose CivicPlus realize greater trust and satisfaction among their community members. Backed by over 25 years of experience and leveraging the insights of more than 850 team members, our solutions are chosen by over 10,000 customers and are used daily by over 340 million people in the U.S. and Canada alone.

Employment Practices

• CivicPlus is proud to be an Equal Employment Opportunity employer. At CivicPlus, we celebrate and support diversity for the benefit of our employees, products, clients, and communities we serve.
• Upon receiving an offer of employment, candidates must complete required pre-employment screenings, which include a drug test and background screen. Offer of employment is contingent upon this post-offer screening process. All testing will be conducted by a licensed independent administrator, which will follow testing standards and background screens in accordance with state law.
• We are committed to providing equal employment opportunities to all qualified individuals and will make reasonable accommodations for individuals with disabilities during the interview process. If you require an accommodation, please let us know in advance so we can make appropriate arrangements. We welcome and encourage candidates of all abilities to apply for this position.
  
  

Please be aware of scammers who may fraudulently allege to be from CivicPlus. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment or request interviews via text message. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at [email protected] with any information you may have.