Staples is business to business. You’re what binds us together.
Our talented finance team partners with every area of the business to drive results and provide financial expertise. We are passionate about analyzing and interpreting information to assess performance and provide guidance. Our team serves as a true partner and advisor to all our business leaders; working with them to accelerate the company’s profitability and growth.
What You’ll Be Doing
Review new account orders to determine creditworthiness, fraud risk, and authenticity of new and existing customers to minimize slow payments or bad debt write-offs
Analyse key factors about the business to determine the level of investigation required (e.g., company data, credit score, SIC code, founded date, demographics, economic conditions, existing payment trends)
Pull and analyze credit data from various sources to validate businesses
Accounts requiring more in-depth investigation, contact customer for information
Document key credit information for future reference & update credit/fraud databases
Communicate with customers to provide an explanation of findings and, when possible, offer alternative payment methods and options to process pending orders
Work with customers to offer ways to increase or improve status for future open account consideration
What You Bring To The Table
Ability to use system tools (Kount) and external systems to pull credit data, analyze customers’ accounts and credit information by utilizing account data and other software
Capability to use phone system technology to efficiently investigate customers in a timely manner
Good analytical skills
Ability to assess a problem and promptly resolve or escalate accordingly
Basic to Intermediate skills in Excel
Excellent written and verbal communication skills
Time management and organizational skills
Ability to coordinate with other internal departments
Large ERP Experience (Oracle, SAP etc.)
Qualifications
What’s needed- Basic Qualifications
2+ years’ experience in B2B Credit Analysis
What’s Needed- Preferred Qualifications
Associates or Bachelor’s degree in a related field or equivalent work experience
We Offer
Inclusive culture with associate-led Business Resource Groups