Customer Experience Project Manager for Airport Operations
Seeking a Project Manager to support our Commercial Airline client within their Digital Technology organization. Seeking a leader who thrives in a large organization and likes to be near the center of the action. The Project Manager needs to be flexible, work fast, and adjusts to the immediate while still getting the important done. Ability to work independently is very important. This role will manage multiple projects in the Airport Operations area which includes tools for agents, customers, and airports.
Specific Job Responsibilities Include
Responsible for managing multiple medium moderately complex IT and security related projects, and will be responsible for planning, scheduling, and controlling of project. This position will lead the business and IT groups through all phases of the software development lifecycle including planning, building, and running applications.
Strong presentation & written and verbal communication skills
Solid project management experience (building and managing project plans, identifying and managing risks and issues, identifying and managing cross-team dependencies, knowing when to escalate, etc. )
Experience with creating business cases.
Familiar with standard waterfall PM tools and processes and able to pivot to use Agile tools / processes when the methodology is needed.
Strong budget and financial management experience.
Demonstrated experience managing vendors.
Excellent PowerPoint skills.
Ability to influence with a smile.
Communication, leadership, and analysis skills.
Strong attention to detail.
Experience Required
5-8+ years of experience as a PM, supported Application Development related project work, and ability to lead geographically dispersed across cross functional teams.
Experienced with Agile and Waterfall methodologies.
Experienced creating impactful high-level presentations and presenting to executives.
Experience of working at very large organizations (Fortune 500).
Experience managing a $1 million+ budget.
Experience working within an Agile and Waterfall environments.
Experience of delivering projects on time and on budget.