Customer Service Rep
Randstad USA provided pay range
This range is provided by Randstad USA. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
salary: $18 - $22 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School
Responsibilities
Key Responsibilities:
- Provide outstanding customer service via phone, email, and chat in both English and Spanish.
- Address customer inquiries, resolve issues, and provide accurate information regarding products, services, and policies.
- Handle and process orders, returns, and exchanges in a timely and efficient manner.
- Maintain detailed and accurate records of customer interactions and transactions.
- Collaborate with other team members and departments to ensure customer satisfaction.
- Identify and escalate complex or unresolved issues to higher-level support or management.
- Contribute to continuous improvement by providing feedback on common customer concerns and suggestions for enhancing service quality.
- Follow-up
- Active Listening
- Telephone Etiquette
- Empathy
- Adapting to Change
- Typing Skills
- Basic Software Skills
- Customer Service
- Years of experience: 3 years
- Experience level: Entry Level
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
-
Seniority level
Not Applicable -
Employment type
Temporary -
Job function
Other -
Industries
Staffing and Recruiting
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