We are searching for an out-of-the-box thinker and master communicator that will be able to contribute to the growth of our client through direct-to-consumer customer service strategies. We work closely in a collaborative environment that embraces challenges, hard work, and lives to go above and beyond while we create forward-thinking customer service and business development strategies.
Job Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Undeniable work ethic with a track record of proven high performance
Must be a proven relationship builder
The kind of person who responds and follows through by responding to emails, calls, inquiries, and requests immediately
Weekly day range:
Monday to Friday
Weekend availability
Job Type: Full-time
Work Location: Remote
Job Benefits
Flexible Schedule
Sign on bonus
401k
Pay: $19-$21 per hour
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Seniority level
Internship
Employment type
Full-time
Job function
Other
Industries
Internet Publishing
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