Globe Life

Customer Service Representative

Globe Life Chicago, IL
Globe Life

Customer Service Representative

Globe Life Chicago, IL
1 month ago 113 applicants

See who Globe Life has hired for this role

Customer Service Representatives Wanted: Join Our Dynamic Team!

About Us:At our company, we empower our clients and consistently exceed their expectations. We are committed to innovation, excellence, and a client-centric approach. We believe in fostering strong partnerships and delivering exceptional value to each client.

Your Responsibilities:

  • Handle customer inquiries via phone, email, and chat with professionalism and efficiency
  • Provide accurate information about our products and services, assisting customers with orders, returns, and issue resolution
  • Listen attentively to customer concerns, empathizing with their needs and striving to exceed their expectations in every interaction
  • Collaborate with team members and departments to ensure seamless customer experiences
  • Maintain detailed records of customer interactions and follow up as necessary to ensure satisfaction

Job Requirements:

  • Bachelor’s degree or high school diploma equivalent
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to build rapport with customers
  • Effective problem-solving abilities and a proactive approach to customer concerns
  • Ability to work efficiently in a fast-paced environment and multitask effectively
  • Previous experience in customer service or a related field is preferred but not required

Perks & Benefits:

  • Opportunities for career growth and advancement within the company
  • Ongoing training and development to enhance your skills and knowledge
  • A supportive and inclusive work environment where your contributions are valued
  • Remote work schedule

Join our team and make a difference in the lives of our clients by providing them with peace of mind through exceptional customer service.Apply now!

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  • Seniority level

    Internship

  • Employment type

    Full-time

  • Job function

    Other

  • Industries

    Internet Publishing

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