Customer Service Support Agent

Join our team to support our non-profit initiatives by assisting donors through excellent customer service. Your role will be crucial in helping us achieve our mission and making a difference in the community. If you are self-motivated and thrive in a dynamic environment, this is the perfect role for you. Pledge Drive Support Agents work for our clients provide phone-based support to receive donations, document accounts, and sometimes make transfers. We believe that customer success is at the heart of our growth. If you're eager to join a remote team that values innovation, customer-centricity, and commitment to excellence, apply now and embark on an exciting customer success journey with us!

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Requirements

• Personal Computer (Mac computers not be accepted)
• High Speed Internet
• Phone Service with a smart phone
• Valid photo ID
• Secluded space in your home away from noise such as children, pets, construction, or other background noises.
• A genuine passion for helping and connecting with people
• Outstanding verbal and written communication skills
• Ability to multitask and problem-solve in a fast-paced environment
• Empathy and patience to handle diverse customer needs
• Previous customer service experience is a plus, but not required
• Pass a background check
  
  

BenefitsHow much can you earn?

The average pay is $13.00 per hour (this is a .25 cent per-talk-minute client), and the higher the call volume, the more you are paid. Check out some of the peak-time earnings of our agents per pay period:

SRodri**** $1,024.75

MNel*** $623.98

DBe** $1,179.98

LAnde*** $993.69

LAndr*** $1,512.05

CGlo** $659.58

PWeb**** $615.59

• Work remotely from the comfort of your home or preferred location
• Competitive compensation with performance-based bonuses
• Extensive training and ongoing professional development opportunities
• Collaborative team culture that celebrates your achievements
• Flexible hours with 24/7 availability
• Set your own schedule
• Pay rate of $0.20 to $0.32 per talk minute