Customer Support Representative

Job Description

Here at Anti-Pesto, we offer more than just a job. We provide competitive pay, ongoing training, full benefits, paid time off, and a work schedule that respects your personal life. We are committed to your growth and development, offering opportunities for advancement within the company. Join us and take the next step in your career.

At Anti-Pesto, we value diversity and inclusion. We are a 5-star place of employment that welcomes people of all races, faiths, and genders. We provide a supportive environment that encourages personal and professional growth, while also respecting the importance of family. If these values resonate with you, we encourage you to apply.

We are in search of a Customer Support Specialist who will play a pivotal role in connecting our company with our current and potential customers. Your ability to effectively communicate with customers on their issues, complaints, and inquiries, and to prioritize their happiness in every decision and behavior, is crucial to our success. Your role is not just a job, but a key part of our customer-centric approach.

Since 1988, Anti-Pesto Bug Killers has been trusted, locally owned, and operated, protecting the health and property of businesses and homeowners throughout the Tampa Bay and St. Petersburg area.

What your job looks like:

• Sitting at a desk and receiving inbound calls from current and prospective customers.2. Ask customers qualifying questions to confirm their needs and match them to our solutions.3. Schedule our techs and inspectors to meet with customers. 4. Record all conversations in the company database in a comprehensible way so others on your team understand what happened. 5. Go above and beyond in your communication to make our customers happy.
  
  

What we require of you:

• Show up on time - Attendance is monumental. 2. Work well with the other members of the customer care team.3. A friendly phone presence, a positive outlook, and openness to new ideas.4. Excellent communication skills, both written and verbal.5. Ability to multi-task, be detail-oriented, and work without someone looking over your shoulder.6. Dedication to improving your knowledge and skills.7. Strong computer skills in Google Suite (Docs & Sheets) and Email.8. Intermediate and accurate typing skills.9. One year of experience or training in a customer service role is preferred.10. Bi-lingual a plus.
  
  

Benefits of working at Anti-Pesto Bug Killers:

Rated Top Pest Control Company in the Tampa Bay Area. No work on nights or weekends. Paid time off for vacation, sick days, and holidays. Paid on-the-job training. A team environment. Excellent health, dental, and vision benefits. 401K plan available. and best of all, our employee support dog, Red!

Anti-Pesto's core values are Growth, Respect, Integrity, Exceptional Service, and Family. If you feel the same way, it's time to talk to Ray.

Company Description

Since 1988, Anti-Pesto has been dedicated to helping homeowners and commercial business owners in the Tampa Bay area with pest management and eradication. From the time that we started Anti-Pesto, our number one goal has been to help individuals, families, and business owners in the local community. Because we are a locally owned and operated pest company here in the Tampa Bay area, you can count on us for trusted, personalized care from a neighbor.

Since 1988, Anti-Pesto has been dedicated to helping homeowners and commercial business owners in the Tampa Bay area with pest management and eradication. From the time that we started Anti-Pesto, our number one goal has been to help individuals, families, and business owners in the local community. Because we are a locally owned and operated pest company here in the Tampa Bay area, you can count on us for trusted, personalized care from a neighbor.